Sabrina Valentine
Summerfield,NC
Summary
Accomplished Office Manager with a proven track record at Valentine Landscaping, enhancing operational efficiency and financial health through expert office administration and relationship building. Excelled in implementing streamlined project management software and developing comprehensive policy manuals, significantly boosting team productivity and company compliance. Skilled in customer relations and financial reporting, driving company success with a focus on results.
Overview
31
31
years of professional experience
Work History
Office Manager
Valentine Landscaping
1990.01 - 2021.01
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Created, maintained and updated filing systems for paper and electronic documents.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Evaluated employee records and productivity and submitted evaluation reports.
- Implemented new software tools for streamlined project management, increasing efficiency in task completion across teams.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Education
High School Diploma -
North West High School
Greensboro, NC06.1984
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Data Entry
- Customer Relations
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- Administrative Support
- Payroll Processing
- Bookkeeping
- Document Management
- Clerical Support
- Account Reconciliation
- Relationship Building
- Mail handling
- Scheduling
- Inventory Control
- Staff Management
- Employee Supervision
- Human Resources
- Staff hiring
- Administrative Oversight
- Employee Training
- Documentation and control
- Workflow Optimization
- Financial Reporting
- Financial Accounting
- Business Administration
- Database Administration
- Documentation expertise
- Policy Development
- MS Office
- Customer Relationship Management
- Problem Resolution
- Good Judgment
- Professional and Courteous
- Documentation And Reporting
- Managing Operations and Efficiency
- Hiring and Training
- Onboarding and Orientation
- Human Resources Management
Timeline
Office Manager
Valentine Landscaping
1990.01 - 2021.01
High School Diploma -
North West High School
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