Sabrina Velez

• Organized funeral services and memorials, including arranging for clergy, pallbearers, flowers, music and other necessary items.
• Led and directed funeral and graveside services.
• Participated in continuing education courses to maintain licensure requirements.
• Supervised staff on duty during viewings, funerals or memorial services.
• Coordinated arrangements with cemeteries or crematories for interment or cremation of remains.
• Scheduled funeral services, coordinated burials and arranged cremations.
• Arranged for clergy members to perform funeral services.
• Managed ordering and inventorying of caskets, urns and other related merchandise.
• Met with client families to discuss service options and pricing plans.
• Consulted with families of deceased to make funeral arrangements.
• Provided support to colleagues during times of high volume activity.
• Completed and filed all necessary legal documentation quickly and accurately.
• Arranged funerals consistent with each family's heritage and religious beliefs.
• Created meaningful tribute videos featuring photographs and audio recordings of the deceased.
• Prepared legal documents such as death certificates and permits for burial or cremation.
• Addressed all client questions and requests for information relating to funeral services and pricing.
• Advised families on applicable laws regarding disposition of human remains.
• Completed legal documentation and signed death certificates.

• Applied effective time management techniques to meet tight deadlines.
• Gained strong leadership skills by managing projects from start to finish.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Organized and detail-oriented with a strong work ethic.
• Worked well in a team setting, providing support and guidance.
• Acted as a team leader in group projects, delegating tasks and providing feedback.
• Developed strong organizational and communication skills through coursework and volunteer activities.
• Demonstrated leadership skills in managing projects from concept to completion.
• Skilled at working independently and collaboratively in a team environment.
• Identified issues, analyzed information and provided solutions to problems.
• Developed and maintained courteous and effective working relationships.

Arranged funeral services for families. Coordinated with cemeteries for burials.

Coordinated with churches and clergy to perform funeral services

• Communicated with insurance companies to secure death benefits for payment of services.
• Arranged clergy, music and other service details for clients.
• Helped families select funeral and burial details from range of available options.
• Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
• Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
• Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
• Closed and secured caskets and led funeral corteges to churches and burial sites.
• Discussed nature of funeral service, disposition of remains and funeral costs with family members.
• Improved appearance of remains with use of cosmetics.
• Supported grieving loved ones through difficult time and aided with details such as obituary notice wording.
• Secured and filed burial permits and made funeral arrangements.
• Completed death certificates, burial permits and other legal documents for families.