Summary
Overview
Work History
Education
Skills
Quote
Work Preference
Interests
Timeline
Babysitter

Sabrina Vickers

Yakima,WA

Summary

Driven by a results-focused approach, I honed my expertise in POS system operations and customer service excellence at Burlington, where I led teams to enhance performance and maximize customer satisfaction. My proactive training methods and dedication to efficiency resulted in significantly improved service speed and accuracy, showcasing my ability to drive both team and business success. Reliable employee offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in all areas and flexible with changing business needs. Motivated cashier and stocker with 10+ years of experience in various job titles. Accomplished various tasks daily, including Task, stocking shelves with Product or Service and collecting payments with cash registers. Cheerful when assisting customers and coworkers.

Overview

7
7
years of professional experience

Work History

Cashier

AmPm
08.2021 - 12.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Stocked, tagged and displayed merchandise as required.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Performed cash, card and check transactions to complete customer purchases.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Operated cash register to record transactions accurately and efficiently.

Cashier Team Lead

Burlington
05.2016 - 04.2018
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Processed both cash and card purchases and returns.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers by answering questions and fulfilling requests.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Trained team members on cash register operation and cash handling.
  • Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
  • Operated POS cash register and equipment to collect payments.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Processed refunds and exchanges in accordance with company policy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.

Cook

Burger Ranch
10.2015 - 06.2016
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
  • Identified inefficiencies leading to improved productivity.
  • Managed opening and closing shift kitchen tasks.
  • Prepared and served various food items in fast-paced Type environment.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.

Education

Bachelor Of Psychology - Criminal Justice

Colorado Technical University
Colorado Springs, CO
06.2027

G.E.D - Required

Tacoma Community College
Tacoma, WA
06.2006

Skills

  • POS Systems
  • Customer Service
  • Product restocking
  • Product Recommendations
  • Cash Register Operation
  • Drawer balancing
  • Customer Assistance
  • Payment Collection
  • ID Verification
  • Returns processing
  • Cash Handling
  • Payment Processing
  • Refunds and exchanges
  • Customer Relations
  • Customer service excellence
  • Product Knowledge
  • Daily Reporting
  • Point of Sale proficiency
  • Complex Problem-Solving
  • Cash handling expertise
  • Issue Resolution
  • Loyalty Program Promotion
  • Regulatory Compliance
  • Loss Prevention
  • Time management skills
  • Refund handling
  • Order Taking
  • Identification checks
  • Point-of-sale system operation
  • Guest inquiries
  • Order Packaging
  • POS system operations
  • Currency counting
  • Cleaning and sanitizing
  • Cash Management
  • Records Maintenance
  • Conflict Resolution
  • Organizational abilities
  • Sales expertise
  • Cash register systems
  • Merchandise Restocking
  • Cash Drawer Balancing
  • Money Handling
  • Retail Merchandising
  • Proficient in Software
  • Point of sale operation
  • Staff Training
  • Cash handling and management
  • Expense Tracking
  • Written and verbal communication

Quote

I cannot believe the purpose of life is to be happy. I think the purpose of life is to be useful, to be responsible, to be compassionate. It is, above all, to matter, to count, to stand for something, to have made some difference that you lived at all.
Leo Rosten

Work Preference

Work Type

Full TimePart TimeContract WorkInternshipGig Work

Location Preference

Remote

Important To Me

Career advancementWork-life balanceFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave

Interests

Drawing

Writing poems

Timeline

Cashier

AmPm
08.2021 - 12.2022

Cashier Team Lead

Burlington
05.2016 - 04.2018

Cook

Burger Ranch
10.2015 - 06.2016

Bachelor Of Psychology - Criminal Justice

Colorado Technical University

G.E.D - Required

Tacoma Community College

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Sabrina Vickers