Sabrina Walker
Arlington,TEXAS
Summary
Accomplished professional with a robust background at Lowes Home Improvement, adept in installation scheduling and enhancing customer service. Spearheaded initiatives to streamline operations, achieving significant improvements in project delivery and safety compliance. Demonstrated leadership in fostering team collaboration and driving sales through strategic planning and efficiency enhancements.
Overview
20
20
years of professional experience
Work History
Install Coordinator
Lowes Home Improvement Warehouse
02.2016 - 02.2017
- Streamlined reporting procedures by introducing standardized templates that effectively communicated project updates to stakeholders at various levels within the organization.
- Resolved any installation issues promptly, maintaining positive relationships with customers and vendors alike.
- Adapted scheduling strategies based on seasonal fluctuations in demand or unexpected staff shortages.
- Conducted regular safety training sessions to ensure compliance with industry regulations and maintain a safe working environment for installers.
Assistant Store Manager
Lowes Home Improvment
06.2012 - 02.2016
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Return to Manufacturer Clerk
Lowes Home Improvment
12.2004 - 02.2007
- Collaborated with team members to achieve targets, resulting in increased productivity and timely order fulfillment.
- Worked with raw materials to develop complete and commercially viable products.
- Consistently met deadlines by prioritizing tasks effectively and efficiently managing resources.
- Improved employee morale through effective communication strategies that fostered a sense of camaraderie among team members working towards common goals.
Installed Sales Manager
Lowes Home Improvment
01.2008 - 06.2012
- Ensured compliance with local building codes and regulations during all installation processes.
- Implemented more efficient scheduling practices for timely completion of projects.
- Oversaw inventory management to ensure availability of necessary materials for job completion.
- Elevated company reputation through consistent delivery of top-notch installations that met or exceeded client expectations.
Installed Sales Coordinator
Lowes Home Improvment
02.2007 - 02.2008
- Implemented standardized procedures for handling client inquiries related to installations or complaints about previous work performed.
- Maintained detailed records of each installation project, ensuring accurate documentation for invoicing purposes.
- Organized monthly meetings with sales staff to review performance metrics, identify areas needing improvement, and discuss strategies for success moving forward.
- Continuously updated product knowledge through industry research, attending trade shows, and participating in relevant training sessions as necessary.
Department Manager
Home Depot
02.1997 - 02.2004
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Education
Brenkwitz High
Hayward, CASkills
- Dispatch coordination
- Site inspection
- Installation scheduling
- Health and safety compliance
- Customer Service
- Inbound - outbound calls
- Sales
Timeline
Install Coordinator
Lowes Home Improvement Warehouse
02.2016 - 02.2017
Assistant Store Manager
Lowes Home Improvment
06.2012 - 02.2016
Installed Sales Manager
Lowes Home Improvment
01.2008 - 06.2012
Installed Sales Coordinator
Lowes Home Improvment
02.2007 - 02.2008
Return to Manufacturer Clerk
Lowes Home Improvment
12.2004 - 02.2007
Department Manager
Home Depot
02.1997 - 02.2004
Brenkwitz High
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