SABRINA WALKER
Maricopa County Sheriffs Office
SANTANVALLEY,AZ
34
years of professional experience
Detail-oriented Crime Scene Technician with 22 years of experience in evidence collection and analysis. Proven ability to maintain chain of custody and ensure accurate documentation, directly supporting successful investigations.
Work History
Crime Scene Technician
22 Years 2 Months- Collected and preserved evidence at crime scenes, ensuring integrity and chain of custody.
- Documented scene details through photographs, sketches, and notes for accurate reporting.
- Analyzed forensic evidence using advanced techniques and technologies to support investigations.
- Trained new technicians on evidence collection procedures and safety protocols to enhance team efficiency.
- Collaborated with law enforcement and legal teams to provide expert testimony in court proceedings.
- Developed standard operating procedures for evidence handling, improving operational consistency and accuracy.
- Led initiatives to integrate new forensic technologies, enhancing investigative capabilities within the department.
- Contributed to the successful identification of suspects by accurately collecting and preserving critical forensic evidence.
- Enhanced evidence collection by meticulously photographing and documenting crime scenes.
- Demonstrated commitment to ongoing professional development through participation in training seminars, workshops, and conferences related to forensic science advancements.
- Streamlined forensic analysis by collaborating closely with other technicians, investigators, and laboratory personnel.
- Simplified case management for investigators by organizing detailed reports on collected evidence from various sources.
- Collaborated seamlessly with fellow Crime Scene Technicians as well as local police departments during joint investigations.
- Played an integral role in solving complex cases through meticulous attention to detail during each step of the evidence collection process.
- Maintained a high level of professionalism while working under pressure in emotionally challenging environments.
- Demonstrated strong problem-solving skills and adaptability when faced with unpredictable crime scene conditions or challenges.
- Improved departmental efficiency with thorough and accurate record-keeping of collected evidence.
- Supported colleagues in the field by providing guidance on proper evidence collection techniques as needed.
- Facilitated clear communication between team members during investigations to ensure all pertinent information was shared efficiently.
- Assisted medical examiners with post-mortem examinations when necessary, following appropriate safety measures at all times.
- Developed proficiency in using advanced forensic equipment to collect trace evidence, fingerprints, DNA samples, and more.
- Improved overall effectiveness of investigative efforts by refining evidence collection techniques based on feedback from forensic laboratory personnel.
- Preserved the integrity of crime scenes through proper application of scene protection protocols.
- Upheld strict chain-of-custody procedures for all collected evidence, minimizing risk of contamination or tampering throughout the process.
- Expedited case resolutions by effectively communicating findings to law enforcement agencies and testifying in court when necessary.
- Ensured precise measurements and diagrams were created for detailed documentation of each scene.
- Followed strict laboratory safety procedures to ensure safety of personnel and evidence.
- Carried out laboratory examinations and analysis submitted by law enforcement and examiners.
- Examined physical evidence such as hair, fiber or soil residues to obtain information about source and composition.
- Trained new technicians or other personnel on forensic science techniques.
- Facilitated seamless transfer of evidence from crime scenes to laboratory.
- Prepared detailed laboratory reports and documentation of evidence collected.
- Attended and examined scenes of crimes.
- Compiled and maintained records of evidence and results of laboratory tests.
- Sifted and sorted through evidence and recorded findings.
- Conducted thorough examination of evidence for trace elements, fibers and other material evidence.
- Utilized advanced techniques to identify and analyze evidence.
- Determined source and composition of evidence from examinations and tests.
- Interpreted laboratory findings or test results to identify and classify substances, materials or other evidence collected at crime scenes.
- Extracted, identified and quantified toxicology evidence.
- Extracted DNA, latent fingerprints and other biological evidence from crime scenes.
- Identified characteristics of weaponry used and leveraged details to guide law enforcement in weapons tracking and identification.
- Took pictures of crime scenes and specific evidence located at scenes.
- Helped determine likely events at shootings by analyzing gunshot residue, bullet paths and blood spatter evidence.
Dispatcher
12 Years- Coordinated emergency response operations between law enforcement and first responders.
- Monitored radio communications to ensure timely dispatch of units to incidents.
- Managed call prioritization based on urgency and resource availability.
- Implemented workflow improvements that enhanced operational efficiency in dispatch processes.
- Trained new dispatch personnel on protocols and communication systems for effective service delivery.
- Developed and maintained accurate records of calls, responses, and incident reports for compliance purposes.
- Analyzed dispatcher performance metrics to identify areas for process enhancement and training needs.
- Led crisis management initiatives during high-pressure situations, ensuring effective resource deployment and communication clarity.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Maintained updated and detailed records of calls in physical and electronic database.
- Prioritized incoming calls to ensure timely dispatch of resources.
- Monitored multiple communication channels for critical updates and coordination.
- Provided clear instructions to callers during high-stress situations.
- Coordinated emergency response efforts among police, fire, and medical services.
- Trained new dispatchers on protocols and emergency procedures.
- Implemented process improvements to enhance response efficiency and accuracy.
- Led team debriefings to evaluate performance and identify areas for enhancement.
- Maintained accurate records of all dispatched incidents and responses.
- Managed multiple communication channels simultaneously, including telephone lines, radio frequencies, and computer-aided dispatch systems for effective coordination among emergency units.
- Maintained high levels of situational awareness during emergency situations, allowing for quick adjustments and accurate updates to responding units as needed.
- Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
- Handled challenging caller interactions professionally while remaining empathetic to individuals experiencing distress or panic during emergencies.
- Mitigated potential risks during crisis situations by calmly gathering pertinent information from callers and relaying it accurately to responding units.
- Provided critical assistance to callers experiencing medical emergencies by offering pre-arrival instructions until help arrived on scene.
- Developed strong relationships with first responder teams through regular communication and mutual respect during emergency situations.
- Improved response times by efficiently prioritizing emergency calls and dispatching appropriate resources.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
- Enhanced communication between first responders and callers by providing clear, concise information during high-stress situations.
- Increased dispatcher efficiency with thorough knowledge of jurisdictional geography, ensuring optimal routing for first responders.
- Read system maps and caller information, and documented details in system.
- Promoted a professional work environment by adhering to strict confidentiality policies and maintaining sensitive information securely.
- Reduced errors in dispatch procedures by maintaining accurate records of all emergency calls, resource allocations, and incident outcomes.
- Streamlined data entry processes through mastery of specialized software applications used within the 911 Emergency Dispatcher field for faster call handling times.
- Strengthened teamwork among dispatch staff through collaboration on complex cases requiring coordinated efforts from multiple agencies.
- Routed calls to police, fire, and ambulance service to meet individual call needs.
- Assisted in the implementation of new technologies and software upgrades by providing valuable feedback to IT specialists based on hands-on experience.
- Contributed to improved overall call center performance by consistently meeting or exceeding key performance metrics in areas such as response time and accuracy rates.
- Questioned callers to determine nature of problems and locations to direct type of response needed.
- Continuously updated knowledge of changing policies, procedures, and technologies within the 911 Emergency Dispatcher field through ongoing professional development opportunities.
- Supported public safety initiatives by actively participating in community outreach events and sharing valuable information with local residents.
- Collaborated with supervisors to identify areas of improvement within departmental procedures, leading to enhanced operational efficiency.
- Assisted in the development of new training programs for incoming 911 Emergency Dispatchers to enhance performance levels.
- Served as a mentor for newly hired dispatchers, offering guidance and support throughout their training process to ensure seamless integration into the team.
- Dispatched and coordinated emergency services teams according to high-priority calls.
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Directed responders using assigned mapping systems for timely emergency attendance.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Assessed emergency requests and made quick judgment calls to determine appropriate action.
- Answered calls from automatic routing system and took basic information from callers.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
- Followed established protocols for professional handling of emergency situations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Provided on-the-job training and coaching to develop new dispatchers.
- Assisted callers in emergency situations with appropriate information and support.
- Applied interpersonal skills in neutralizing hostile and emotionally charged situations.
Education
Bachelor of Science - Career And Technical Education
Associate of Science - Criminal Justice
Associate of Science - Evidence Technology
Skills
anthropology
Dental records
Hair and fiber analysis
Digital forensics
Forensic serology
Trace evidence analysis
Crime scene photography
Firearms identification
Bloodstain pattern analysis
Forensic pathology
Forensic arson investigation
Controlled substance identification
Document examination
Forensic analysis
Tire tread examination
Footwear impression analysis
Fingerprint processing
Chemical testing
Evidence collection
Tool mark analysis
Biological fluid identification
Entomological studies
Blood spatter patterns
Fingerprint analysis
Crime scene analysis
Teamwork
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking
Multitasking Abilities
Reliability
Excellent communication
Critical thinking
Laboratory techniques
Organizational skills
Team collaboration
Active listening
Effective communication
Adaptability and flexibility
Decision-making
Teamwork skills
Relationship building
Timeline
Crime Scene Technician
Maricopa County Sheriffs Office
03.1997 - 05.2019Read More
Dispatcher
Maricopa County Sheriff's Office
03.1985 - 03.1997Read More
Northern Arizona University
Bachelor of Science from Career And Technical Education
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Phoenix College
Associate of Science from Criminal Justice
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Maricopa Community Colleges, Phoenix College
Associate of Science from Evidence Technology
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