Sabrina Washington
Richmond,CA
Summary
Hardworking professional with positive, upbeat nature and enthusiasm for improving guest experience. Energetic professional and multitasker with knack for engaging customers during transactions. Adaptable team player with excellent experience.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Internal Revenue Service, IRS
11.2022 - 10.2023
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Experience Food Clerk
Safeway
06.2021 - 10.2022
- Assisted cashiers by opening new lanes during high-volume times
- Processed returned merchandise following store procedures
- Provided customers with exact change, keeping till in balance
- Engaged customers, built connections and maintained positive attitude
- Received cash and card payments in line with store's cash handling policy.
Field Merchandiser
L&R Distributors Inc
01.2015 - 06.2021
- Changed displays to promote new product launches and reflect seasonal themes
- Stocked shelves with products
- Maintained neat and organized promotional areas to give the customers and professional presentation.
Education
Associate of Arts - Fashion Merchandising, Applied Business
Antonelli Art College
Cincinnati, OH01.1995
Skills
- Cashier assistance Cash handling
- Process transactions Product merchandising
- Customer service excellence Cash register operations
- Computer Proficiency
Timeline
Customer Service Representative
Internal Revenue Service, IRS
11.2022 - 10.2023
Experience Food Clerk
Safeway
06.2021 - 10.2022
Field Merchandiser
L&R Distributors Inc
01.2015 - 06.2021
Associate of Arts - Fashion Merchandising, Applied Business
Antonelli Art College
Similar Profiles
Tatiana WilliamsTatiana Williams
Small Business/ Self-Employed Collection at Internal Revenue Service, IRSSmall Business/ Self-Employed Collection at Internal Revenue Service, IRS
Mistie GonzalesMistie Gonzales
Tax Examiner/Data Transcriber at Internal Revenue Service, IRSTax Examiner/Data Transcriber at Internal Revenue Service, IRS
Shameeka BrownShameeka Brown
Senior Tax Analyst at Internal Revenue Service, IRSSenior Tax Analyst at Internal Revenue Service, IRS
Carole T DavisCarole T Davis
Secretary at Internal Revenue Service, IRSSecretary at Internal Revenue Service, IRS
Ravi NeupaneRavi Neupane
Senior Accountant (Fulltime) at Goodwill of San Francisco BaySenior Accountant (Fulltime) at Goodwill of San Francisco Bay