Summary
Overview
Work History
Skills
Affiliations
Certification
C.A.R.E.S. Champion
Timeline
Generic

Sabrina Westman

Raton,NM

Summary

Dedicated and efficient, with a proven track record at MCMC, I excel in maintaining high standards of cleanliness and organization. Leveraging expertise in chemical handling and infection control alongside strong problem-solving skills, I consistently enhance workplace safety and productivity. Recognized for exceptional teamwork and a flexible approach, I adeptly meet diverse needs across housekeeping and customer service roles.

Possessing reliable and upbeat demeanor, demonstrating keen eye for cleanliness and organization. Familiar with sanitation practices and effective at using cleaning tools and supplies to maintain spotless and inviting environments. Dedicated to creating positive impact by ensuring spaces are hygienic and presentable.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Housekeeping Cleaner

MCMC
09.2023 - Current
  • Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
  • Developed strong working relationships with colleagues across various departments including front desk staff, doctors,nurses,maintenance teams, laundry,and management.
  • Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
  • Increased overall cleanliness , by consistently meeting or exceeding housekeeping performance standards.
  • Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.
  • Promoted open communication with supervisors about any concerns or suggestions for improvement within the housekeeping department.
  • Maximized workspace efficiency by organizing housekeeping carts, storage closets, and supply areas on a regular basis.
  • Demonstrated flexibility by adapting to changes in schedules or area assignments when needed.
  • Upheld a professional appearance through adherence to grooming standards and wearing designated uniforms during shifts.
  • Kept inventory organized and well-stocked, ensuring necessary supplies were always available for efficient work completion.
  • Supported fellow housekeepers during busy periods or absences, fostering teamwork within the department.
  • Minimized waste while maintaining a clean space through diligent use of appropriate cleaning supplies and products.
  • Disinfected and mopped bathrooms ,patient rooms and other work areas in the hospital to keep facilities sanitary and clean.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Dusted picture frames and wall hangings with cloth.
  • Verified cleanliness and organization of storage areas and carts.
  • Operated electronic backpack vacuums and floor sweepers.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Eliminated germs and minimized infection risk with expert bathroom and room cleanings.
  • Changed bed linens and collected soiled linens for cleaning.
  • Polished fixtures to achieve professional shine and appearance.
  • Sorted, laundered and put away various laundry items.
  • Handled requests for extra linens, toiletries and other supplies.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
  • Resealed floors with wax with correct applications to minimize staining and damage.

Professional Housekeeper

The Cleaning Authority
03.2023 - 06.2023
  • Handled special requests from clients efficiently, enhancing their overall experience at the property.
  • Inspected rooms thoroughly after each cleaning session, guaranteeing attention to detail and adherence to quality standards.
  • Managed inventory effectively, ensuring adequate supplies were always available for efficient completion of daily tasks.
  • Maximized efficiency with effective time management, completing tasks within allotted schedules.
  • Performed deep-cleaning tasks on a regular basis, maintaining the highest levels of cleanliness in all spaces.
  • Upheld sanitation regulations by properly disposing of waste materials according to established protocols.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Vacuumed rugs and carpeted areas.
  • Maintained clean and comfortable environments by vacuuming, cleaning windows, and dusting.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.
  • Operated electronic backpack vacuums and floor sweepers.
  • Changed bed linens and collected soiled linens for cleaning.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.

Front Desk Clerk/Retail Cashier

Loves Travel Stop
11.2022 - 02.2023
  • Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
  • Processed payments accurately while maintaining accountability for cash drawer balances at the beginning and end of shifts.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained an inviting front desk area by keeping it clean, organized, and well-stocked with necessary materials.
  • Provided exceptional customer service for a positive guest experience, resulting in repeat business.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
  • Contributed to loss prevention efforts by adhering to cash handling policies and procedures.
  • Handled high-volume sales periods with composure, maintaining efficiency during peak hours.
  • Supported store merchandising initiatives by restocking shelves and creating visually appealing displays.
  • Answered questions about store policies and addressed customer concerns.
  • Displayed adaptability when faced with unexpected challenges, working closely with colleagues to maintain smooth operations during busy shifts .
  • Collaborated with team members to meet daily sales targets and deliver exceptional customer service.
  • Issued detailed receipts to every customer to provide proof of purchase and avoid discrepancies.
  • Processed various payment methods accurately while maintaining confidentiality of customer information.
  • Assisted with store inventory management, ensuring timely replenishment of stock on the sales floor.
  • Managed returns and exchanges efficiently, minimizing negative impacts on overall sales totals.
  • Operated cash register to record transactions accurately and efficiently.
  • Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
  • Operated POS terminals and cash drawer balancing.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Processed refunds and exchanges in accordance with company policy.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Set up new sales displays each week with fresh merchandise.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Skills

  • Time management
  • Flexible schedule
  • Kitchen cleaning
  • Waste disposal
  • Problem-solving skills
  • Dusting techniques
  • Listening skills
  • Window cleaning
  • Workplace cleanliness
  • Efficient cleaning techniques
  • Complaint resolution
  • Closet management
  • Professionalism and courtesy
  • Room organization
  • Communication
  • Effective planning
  • Team leadership
  • Sanitization procedures
  • Wood polishing
  • Floor maintenance
  • Housekeeping
  • Mopping and sweeping
  • Hospitality background
  • Vacuuming and sweeping
  • Cleaning techniques
  • Chemical handling
  • Quick learner
  • Floor scrubber machines
  • Infection control
  • Dependability
  • Safe cleaning with chemicals

Affiliations

  • MCMC Auxiliary

Certification

  • Basic Life Support Certification (BLS)
  • NM Driver's License
  • Health and Safety Hazards- Environmental management systems[ Alison] 11/18/2024
  • Fundamentals of Management: Setting the stage for success
  • Being a Fair and Caring Manager
  • Dementia Training
  • NSC Defensive Driving Course. 04/25/2024

C.A.R.E.S. Champion

Continuous Improvement- continuously improve quality and service of care delivered.

Accountability- be responsible and reliable by following through on work commitments.

Respect and Respond-demonstrate high degree of integrity and treat others as you would like to be treated.

Engagement-collaborate, communicate and cooperate.

Safety- provide a safe and secure environment.

Timeline

Housekeeping Cleaner

MCMC
09.2023 - Current

Professional Housekeeper

The Cleaning Authority
03.2023 - 06.2023

Front Desk Clerk/Retail Cashier

Loves Travel Stop
11.2022 - 02.2023
  • Basic Life Support Certification (BLS)
  • NM Driver's License
  • Health and Safety Hazards- Environmental management systems[ Alison] 11/18/2024
  • Fundamentals of Management: Setting the stage for success
  • Being a Fair and Caring Manager
  • Dementia Training
  • NSC Defensive Driving Course. 04/25/2024

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Sabrina Westman