Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to ensuring regulatory compliance and adherence to practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Polite and accommodating Front Desk Receptionist bringing a year of experience in hospitality settings. Sincere and helpful when working with guests, families and VIPs to promote satisfaction and brand loyalty. Knowledgeable about handling reservations and accounting functions with little oversight.
Overview
5
5
years of professional experience
Work History
Associate
In-N-Out Burger
Daly City, CA
11.2023 - Current
Greeted customers and took their orders in a friendly and efficient manner.
Provided quality customer service by adhering to company policies and procedures.
Followed health department regulations regarding food storage temperatures and sanitation guidelines.
Collaborated with other team members to ensure timely completion of tasks.
Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
Medical Assistant
Oakmont Senior Living
San Jose, CA
10.2022 - 06.2023
Contacted pharmacies to submit and refill patients' prescriptions.
Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Communicated with pharmacies for prescription refills on behalf of supervising physician.
Administered medications under physician's directions.
Regional Medical Assistant
Atria Senior Living
SAN JOSE, California
08.2021 - 03.2022
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Educated patients about medications, procedures and physician's instructions.
Organized charts, documents and supplies to maintain team productivity.
Contacted pharmacies to submit and refill patients' prescriptions.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Front Desk Receptionist
Atria Senior Living
San Jose, IL
01.2020 - 01.2021
Greeted visitors and directed them to appropriate areas, verifying reasons for visit
Received incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
Signed for packages, recorded deliveries and distributed to personnel.
Maintained accurate bookkeeping of important files, running reports and delivering updates on occupancy and revenues.
Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
Scheduled meetings and meeting rooms for internal personnel, partners and clients.
Answered phone calls, provided information to callers and connected callers to appropriate people.
Answered office phone and emails to schedule appointments, forward information.
Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Managed customer complaints and rectified issues to complete satisfaction.
Cashier
Target
San Jose , CA
09.2019 - 12.2019
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Processed sales transactions to prevent long customer wait times.
Accepted cash and credit card payments, issued receipts and provided change.
Trained new team members in cash register operation, stock procedures and customer services.
Answered customer quests, provided store information and escorted to desired store areas.
Cashier
Walmart
SAN JOSE, California
06.2019 - 08.2019
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Processed sales transactions to prevent long customer wait times.
Accepted cash and credit card payments, issued receipts and provided change.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
After School Program Leader/ PSA Teachers Assistant / Summer Camp Leader/ STEAM Specialists Leader at YMCAAfter School Program Leader/ PSA Teachers Assistant / Summer Camp Leader/ STEAM Specialists Leader at YMCA