Sabrina White Williams
Hertford,NC
Summary
My objective is to obtain an advanced position in the human service field. I aspire to continue to give great customer service and to help individuals be successful. My desire is to listen, encourage, show empathy and direct others with the tools that I have learned and experienced in life on a path of success.
Overview
5
5
years of professional experience
Work History
Admitting Rep
Sentara Albemarle Medical Center
11.2015 - 12.2020
- Arranged for the efficient and accurate registration of all patients to include positive patient identification
- Obtained required signatures and provided general information regarding responsibilities
- Responsible for accurate information collection, and provided exemplary customer service
- Conducted patient interviews in a courteous and confidential manner in order to obtain and record patient demographic, insurance, and financial information
- Accurately entered all information in the Medhost and Meditech, completing all necessary forms
- Reviewed physician orders for completeness and accuracy
- Printed patient identification documents, including bracelet, consents, insurance cards, and photo IDs into the document imaging system Scanview and Paperport
- During the registration process, verified insurance eligibility and benefits for all applicable insurance companies utilizing the electronic insurance verification system
- Informs and collects the patient of any financial responsibility for deductible, co-insurance and co-pay amounts
Education
B.A. - Sociology
Elizabeth City State University
Elizabeth City, NCM.A. - Human Services
Liberty University
Lynchburg, Virginia05.2021
Skills
- Teamwork
- Quick learner and detail oriented
- Dependable, responsible, dedicated, determine, and patience
- Ability to successfully train others
- Ability to operate copy/fax machine
- Knowledge and experience of Microsoft Office
- Good writing, filing and organizational skills
- Experienced in handling confidential paperwork
- Ability to take accurate phone messages and deliver messages promptly
- Good customer-relations background
- Written and verbal communication
- Client needs assessments
- Interviewing skills
- Multicultural competence
- Effective customer communication
- Behavioral support
- Willingness to learn
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Organizational skills
- Active listening
- Adaptability and flexibility
- Microsoft office
- Documentation and recordkeeping
- Analytical and critical thinking
- Complaint handling
- Professionalism
- In-person and telephone interviewing
- Adaptability
- Written communication
- Organizational development
PERSONAL STATEMENT
I am experienced in working with the medical sector and the mental health population. I am empathic and have experience with populations that are dealing with circumstances such as with their health and/or family issues. Looking to the future, I would like to make the necessary preparations now, by committing myself to an establishment to exhibit those experiences that I have gained over the years and to learn all the necessary education, training and experiences to do a job well done.
Timeline
Admitting Rep
Sentara Albemarle Medical Center
11.2015 - 12.2020
B.A. - Sociology
Elizabeth City State University
M.A. - Human Services
Liberty University
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