Sabrina Williams
OPELIKA,AL
Summary
Proven leader with extensive experience at Jacks Family Restaurant, adept in operations management and team building. Excelled in enhancing sales, profitability, and customer satisfaction through strategic planning and problem resolution. Demonstrated ability to train and motivate diverse teams, achieving significant improvements in employee satisfaction and financial performance.
Overview
13
13
years of professional experience
1
1
Certification
Work History
General Manager
Jacks Family Resturant
09.2023 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Assistant Manager
Jacks Family Resturant
03.2012 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Cashier
Jacks Family Resturant
09.2011 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Cafeteria Worker
Springwood Private School
01.2020 - 08.2022
- Cleaned and sanitized surfaces, tools and equipment.
- Restocked condiments, beverages and utensils per expected use levels.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Prepared ingredients and recipe components ahead of time.
- Maintained a welcoming atmosphere by keeping dining areas clean, organized, and well-stocked throughout shifts.
- Managed cash register transactions accurately, ensuring all financial responsibilities were met with precision and consistency.
- Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
- Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.
Education
High School Diploma -
Cornerstone Christian Correspondence
Townsend, GA08.2023
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Training and coaching
- Customer Relations
- Relationship Building
- Motivation
Certification
Servsafe
Timeline
General Manager
Jacks Family Resturant
09.2023 - Current
Cafeteria Worker
Springwood Private School
01.2020 - 08.2022
Assistant Manager
Jacks Family Resturant
03.2012 - Current
Cashier
Jacks Family Resturant
09.2011 - Current
High School Diploma -
Cornerstone Christian Correspondence
Servsafe
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