Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Sabrina Williams

Sabrina Williams

Baton Rouge,LA

Summary

I am accomplished and skilled at building an environment of teamwork and performance excellence to provide every customer with exceptional experiences and promote brand allegiance. Effectively oversee and align processes with passionate conditions while improving efficiency and maximizing profits. A motivational leader skilled at building relationships with customers, employees, and senior management. I am eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. I have a clear understanding of time management, leadership, and motivation. I am motivated to learn, grow and excel in working in business corporate. Additionally, I am an insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. I am a talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

10
10
years of professional experience

Work History

Amazon Learning Ambassador

Amazon
07.2024 - Current
  • .Conducted training and change management processes to improve operations.
  • Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
  • Maintained working knowledge of latest industry techniques, methods and equipment.
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
  • Conducted training and change management processes to improve operations.
  • Determined and recommended methods to address improvement opportunities.
  • Analyzed current business plan, identified inefficiencies in existing processes, and tracked performance following implementation of improvements.

Housekeeping Supervisor

Courtyard by Marriott
02.2019 - Current
  • Able to obtain leadership of my peers help maintain a clean environment for guest
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement.

Assistant Manager

Piccadilly Cafeteria
05.2014 - 02.2019
  • Maintain food safety
  • Maintained the cleanliness of the premises
  • Make all staff was aware of hours and schedules
  • Maintained sales

Education

Associate Degree In Nursing - Medical Assisting

Virginia College
Baton Rouge, LA
04.2016

High School Diploma -

Belaire High School
Baton Rouge, LA
05.2006

Skills

  • Organization and Time management
  • Information Updates
  • Leadership
  • Customer Accounts Management
  • Strategic Planning
  • Resolving Problems and Incidents
  • Performance Monitoring and Evaluation
  • Case Support
  • Collaboration
  • Customer Service
  • Administration and Reporting
  • Recruiting and Hiring
  • Self-motivated professional
  • Shift Scheduling
  • Project Management
  • Business Leadership
  • Team Leadership
  • Management Training
  • Goal Setting
  • Staff Supervision
  • Decision Making
  • Human Resources Oversight
  • Department Oversight
  • Process Evaluations
  • Process Improvement Initiatives
  • Closing Procedures
  • Computers and Technology
  • Process Inspections
  • Operational Efficiency
  • Hardware and Software Repair

Accomplishments

  • Achieved a high rate of deliveries by completing basic standard training with accuracy and efficiency.
  • Achieved manager of the year through effectively helping with sales improvements.
  • Collaborated with team of 30 in the development of Amazons market association.
  • Documented and resolved conveyance IT issues which led to a significant improvement in technologic software usage.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 40 staff members.
  • Resolved product issue through consumer testing.


Timeline

Amazon Learning Ambassador

Amazon
07.2024 - Current

Housekeeping Supervisor

Courtyard by Marriott
02.2019 - Current

Assistant Manager

Piccadilly Cafeteria
05.2014 - 02.2019

Associate Degree In Nursing - Medical Assisting

Virginia College

High School Diploma -

Belaire High School
Sabrina Williams