Sabrina Williams

Cashier Trainer

Conserve Feul

02.2002 - Current

Trained new employees by providing knowledge of specific store tasks, policies and goals.
Improved communication between cashiers and other departments, fostering a more cohesive store environment.
Reduced errors in transactions by providing clear instructions and hands-on demonstrations of proper cash handling techniques.
Helped customers complete purchases, locate items, and join reward programs.
Facilitated cross-training opportunities for employees interested in expanding their skillset beyond their primary roles as cashiers.
Provided ongoing mentorship and guidance for cashiers as they navigated day-to-day challenges in their roles, fostering a culture of continuous learning and improvement.
Enhanced cashier efficiency by developing and implementing comprehensive training programs.
Established consistency in cashier operations by creating standardized procedures and guidelines for all staff members to follow.
Created positive shopping atmosphere by greeting customers, answering questions and directing customers to products.
Evaluated employee performance, offering constructive feedback and recognizing top performers through regular assessments.
Collaborated with management to identify areas for improvement, leading to better-targeted training efforts.
Operated POS system to complete cash, credit and check transactions.
Increased overall customer satisfaction with efficient and friendly checkout experiences through continuous monitoring and feedback sessions for cashiers.
Assisted cashiers in setting personal goals for professional growth, driving increased levels of job satisfaction.
Counted money in cash drawers at beginning of shifts to verify correct amounts and sufficient available change.
Encouraged open dialogue between trainers and trainees through regular check-ins and discussions about any difficulties faced during the learning process.
Maintained knowledge of current promotions, policies and security practices regarding payment and exchanges.
Preserved orderly checkout areas by carrying out general cleaning and organizational duties such as emptying trash cans, sanitizing conveyor belts and removing empty shopping baskets.
Promoted a positive work environment by addressing cashier concerns and providing solutions to workplace challenges.
Completed opening and closing procedures by disarming alarms, turning electronic systems on or off and straightening out check-out shelves.
Managed break board to keep track of breaks for cashiers and front-end employees.
Streamlined cashier onboarding process, resulting in reduced training time and faster integration into the team.
Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Assisted customers by answering questions and fulfilling requests.
Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Processed both cash and card purchases and returns.
Communicated with customers and team members to solve problems.
Quickly and accurately counted drawers at start and end of each shift.
Trained team members on cash register operation and cash handling.
Restocked and organized merchandise in front lanes.
Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
Operated POS cash register and equipment to collect payments.
Increased customer loyalty and retention.
Monitored areas for security issues and safety hazards.
Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Educated staff on strategies for handling difficult customers and challenging situations.
Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
Researched issues to obtain appropriate answers to customer inquiries.
Promoted business' development by building and maintaining relationships with new clients.
Trained newly hired sales team in upselling techniques.
Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Successfully drove new product lines to increase annual profits by Number%.
Marked-down clearance items and relocated merchandise to proper store areas.
Examined incoming inventory, merchandised shelves and prevented shrinkage.
Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Mentored new sales associates to contribute to store's positive culture.
Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings
Propelled market share to surge ahead of competitors and earn #Number ranking.
Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
Submitted reports to senior management to aid in business decision-making and planning.

Summary

Overview

Work History

Cashier Trainer

Assistant Store Manager

Education

Associate Of General Studies - General Studies

Skills

Certification

Timeline

Assistant Store Manager

Cashier Trainer

Associate Of General Studies - General Studies

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