Sabrina Wilson
Seneca,SC
Summary
Dynamic Certified Medical Assistant with proven expertise in EMR/EHR systems and exceptional time management skills. At Centerwell Senior Primary Care, significantly improved patient satisfaction and clinical workflow. Demonstrated ability to adapt quickly, work efficiently in team settings, and achieve notable accomplishments in patient care and administrative efficiency.
Overview
26
26
years of professional experience
Work History
Certified Medical Assistant
Centerwell Senior Primary Care
12.2023 - 12.2024
- Provided compassionate care for patients, addressing their concerns and ensuring positive experience.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Called and faxed pharmacies to submit prescriptions and refills.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Prepared and administered medications to alleviate patient symptoms.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Improved clinical workflow with introduction of electronic health records system.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed approximately 30 plus calls per day between patients, pharmacies and other clinics.
Administrative Executive
Super Service Tire and Alignment
08.2023 - 12.2023
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Established administrative work procedures to track staff's daily tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Used QuickBooks to produce monthly invoices, reports, and other deliverables.
- Managed 50 plus calls, answered questions for customers or redirected them to the appropriate staff.
Administrative Assistant
Twin Lakes Auto Body
10.2022 - 06.2023
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed multi-line phone system with approximately 40 plus calls, routing calls, delivering messages to staff and greeting visitors.
- Optimized calendar management by scheduling appointments strategically while considering priorities and minimizing conflicts for customers repairs.
- Interacted with vendors and insurance companies to receive orders, direct payments, and communicate instructions.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Liaised between customers, insurance companies and vendors and maintained effective lines of communication.
Receptionist
School District Of Oconee County
10.2021 - 06.2022
- Greeted incoming visitors and students professionally and provided friendly, knowledgeable assistance. Managed over 50 visitors and students per day.
- Answered central telephone system and directed calls accordingly.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
- Sorted, received and distributed mail correspondence between departments and personnel.
Certified Medical Assistant
Prisma Health Upstate
07.2009 - 09.2021
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history. Averaged 25 patients per day.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Oriented and trained all new staff on proper procedures and policies.
- Managed payroll data entry and processing for 10 employees to comply with predetermined company guidelines.
Certified Medical Assistant
Golden Corner Family Practice
01.2005 - 02.2009
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations. Managed over 25 patient appointments per day.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Personal Office Assistant
Edwards Automotive
05.1999 - 10.2004
- Completed clerical tasks such as filing, copying and distributing mail.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Executed record filing system to improve document organization and management.
- Interacted with customers by phone, email or in-person to provide information.
- Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions
- Maintained payroll for 10-15 technicians by calculating, collecting and entering data.
Education
Certification of Medical Billing And Coding - Medical Insurance Billing
US Career Institute
Phoenix10.2016
IV Therapy Certificate - Medical Laboratory Technology
Tri County Technical College
Pendleton08.2005
Diploma/Certification in Medical Assisting Program - Medical Assisting
Tri County Technical College
Pendleton10.2004
High School Diploma -
West Oak High School
Westminster, SC05.1998
Skills
- Medical terminology
- Vital sign monitoring
- Data entry
- EMR / EHR
- CPR
- Time management
Timeline
Certified Medical Assistant
Centerwell Senior Primary Care
12.2023 - 12.2024
Administrative Executive
Super Service Tire and Alignment
08.2023 - 12.2023
Administrative Assistant
Twin Lakes Auto Body
10.2022 - 06.2023
Receptionist
School District Of Oconee County
10.2021 - 06.2022
Certified Medical Assistant
Prisma Health Upstate
07.2009 - 09.2021
Certified Medical Assistant
Golden Corner Family Practice
01.2005 - 02.2009
Personal Office Assistant
Edwards Automotive
05.1999 - 10.2004
Certification of Medical Billing And Coding - Medical Insurance Billing
US Career Institute
IV Therapy Certificate - Medical Laboratory Technology
Tri County Technical College
Diploma/Certification in Medical Assisting Program - Medical Assisting
Tri County Technical College
High School Diploma -
West Oak High School
Similar Profiles
Carla ArteagaCarla Arteaga
HIM Specialist at Centerwell Senior Primary CareHIM Specialist at Centerwell Senior Primary Care
Lizbeth SevillaLizbeth Sevilla
Patient Care Representative at CenterWell Senior Primary CarePatient Care Representative at CenterWell Senior Primary Care
ALEJANDRA RENTERIAALEJANDRA RENTERIA
Care Management Support Assistant at CenterWell Senior Primary CareCare Management Support Assistant at CenterWell Senior Primary Care