Sabrina Workman
Amarillo,TX
Summary
Dedicated and compassionate Registered Nurse (RN) with career history in direct patient care and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Nurse, Oncology
Baptist St. Anthony's Health System
Amarillo, TX
05.2021 - Current
- Managed quality care for oncology and ortho/ neuro patients with cancer, heart disease, and end-stage renal disease.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Implemented medication and IV administration, catheter insertion and airway management.
- Secured controlled narcotics and distributed medication on schedule to meet patient needs and minimize misuse opportunities.
Patient Care Technician
Baptist St. Anthony's Health System
Amarillo, Texas
07.2017 - 06.2021
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Supported patient admissions, discharges and transfers to promote team productivity.
Surgical Patient Advocate
Baptist St. Anthony’s Health System
Amarillo, TX
04.2014 - 07.2017
- Facilitate resolution of complaints/requests for Patients and Visitors in Day Surgery Unit (DSU)
- Identify grievances and collaborate with unit leadership to meet customer service and clinical quality outcomes for improved patient/ customer satisfaction scores
- Analyze customer service reports/ surveys; Follow up and respond to previous patients experiences and suggestions
Education
Associate of Science - Nursing
Amarillo College
Amarillo, TX05.2021
Bachelor of Science - Public Communication in Family & Consumer Sciences
Eastern New Mexico University
Portales, NM12.2004
Associate of Science - Mass Communication
Amarillo College
Amarillo, TX12.2003
Skills
- Medication Side Effect Knowledge
- Intravenous Infusions
- Treatment Preparation
- Pain Management Techniques
- Disease Process
- Infection Control Procedures
- Maintaining Patient Safety Standards
- Patient Condition Monitoring
- Compassionate and Caring
Accomplishments
- BSA “Power of One” Recognition Award for Excellent Customer Service
Certification
- Chemotherapy Certified- 2022
- BLS & ACLS Certified
Timeline
Registered Nurse, Oncology
Baptist St. Anthony's Health System
05.2021 - Current
Patient Care Technician
Baptist St. Anthony's Health System
07.2017 - 06.2021
Surgical Patient Advocate
Baptist St. Anthony’s Health System
04.2014 - 07.2017
Associate of Science - Nursing
Amarillo College
Bachelor of Science - Public Communication in Family & Consumer Sciences
Eastern New Mexico University
Associate of Science - Mass Communication
Amarillo College
- Chemotherapy Certified- 2022
- BLS & ACLS Certified
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