Sabrina Wright
Executive Assistant
Washington,DC
Summary
Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking, and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Overview
25
25
years of professional experience
Work History
Executive Assistant
Dudley Pro Realty
Washington, DC
05.2008 - 01.2024
- Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
- Conducted research and collected and analyzed data to prepare reports and documents.
- Provided accurate, up-to-date information to external parties through emails, phone calls, and in-person interactions.
- Leveraged word processing software to create proposals, letters, and memos.
- Oversaw inventory control processes ensuring availability of supplies at all times.
- Relayed messages, retrieved reports, and printed documents for co-workers to assist with office workflow.
- Organized and managed a complex calendar of appointments, meetings, and travel arrangements for the executive team.
- Reviewed incoming reports, applications, and memos to determine workplace priorities.
Adjudicator
TDB Consulting, Department of Employment Services
Washington, DC
03.2021 - 01.2023
- Authorized claim payments for clients wishing to settle cases.
- Ensured that all participants adhered to appropriate court protocols.
- Prepared thorough written papers and presentations outlining opinions and decisions.
- Resolved conflicts between parties by listening to both sides of an issue and determining a fair outcome.
- Leveraged Software skills to input and compile data gathered from various sources.
- Understood and followed oral and written directions.
- Identified the needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through the use of effective interpersonal and people skills.
- Recognized by management for providing exceptional customer service.
Reservationist
MV Transit
Hyattsville, MD
02.2013 - 05.2016
- Relayed information on availability, pricing, and discounts to customers.
- Researched and resolved customer issues.
- Resolved customer complaints professionally.
- Delivered exceptional service to every customer through active engagement, effective listening, and well-developed interpersonal skills.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Assisted customers via phone by providing confirmations, answering questions, and offering general information.
- Assisted customers in making reservations over the phone and online.
Education
Interior Design -
Art Institute of Washington
Arlington, VA06-2015
Computer Networking Technology Diploma - Technology Education
TESST College of Technology
Beltsville, MD05-2004
Skills
- Staff Management
- Scheduling
- Quality Control
- Customer Service
- Office Management
- Administrative Support
- Database Management
- Interpersonal Communication
- Professional and Mature
- Strong Problem Solver
- Information Confidentiality
- Document Preparation
- Resourceful
- Spreadsheet Tracking
- Business Correspondence
- Meticulous Attention to Detail
- Filing and Data Archiving
- Proofreading
- Self-Starter
- Office Administration
- Articulate and Well-Spoken
- Understands Grammar
Timeline
Adjudicator
TDB Consulting, Department of Employment Services
03.2021 - 01.2023
Reservationist
MV Transit
02.2013 - 05.2016
Executive Assistant
Dudley Pro Realty
05.2008 - 01.2024
Interior Design -
Art Institute of Washington
Computer Networking Technology Diploma - Technology Education
TESST College of Technology
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