Sabrina Ybarra
Ukiah,United States
Summary
Client oriented, self-motivated, and personable receptionist with years of experience in customer service. Detail-driven and confident accounting professional. I'm a very dedicated and compassionate person who strives to do the best in any opportunity.
Overview
8
8
years of professional experience
Work History
Accountant
Martinez Tax Service
03.2020 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Organized paperwork such as charts and reports for office and patient needs. Including checking patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Performed various administrative tasks by filing, copying and faxing documents.
- Notified manager of incidents and potential incidents relating to patients and staff for swift action.
Library Volunteer
Ukiah Public Library
04.2023 - Current
- Conducted circulation and shelving duties, maintaining orderly, organized displays.
- Maintained clean, safe library environments for optimized customer comfort.
- Created displays to promote library materials and services.
- Greeted visitors, answered questions, and made book recommendations across subjects and genres.
- Promoted library at special events and community gatherings.
- Mainly helped out in the children area of the library.
Animal Shelter Volunteer
Ukiah Animal Shelter
04.2023 - Current
- Provided companionship and comfort to animals in need of extra love and attention.
- Assisted with adoption process by providing information about animals to potential adopters.
- Monitored health of animals, reporting any issues to shelter staff for resolution.
- Provided excellent customer service to visitors, promptly answering questions to enhance satisfaction.
Medical Receptionist
Dr.Rushtons Office
10.2022 - 01.2024
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Organized paperwork such as charts and reports for office and patient needs. Including checking patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Performed various administrative tasks by filing, copying and faxing documents.
- Notified manager of incidents and potential incidents relating to patients and staff for swift action.
Barista
Schats Bakery
01.2017 - 12.2018
- Pleasantly interacted with customers during hectic periods to promote a positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Maintained regular and consistent attendance and punctuality.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Trained new employees.
- Used POS system to accurately enter orders and process payments.
- Promoted additional items with beverages, increasing store sales.
Education
Associate of Science - Allied Health of Science
Mendocino College
Ukiah, CA05.2022
Medical Assistant Certification - Medical Assisting
East Valley Medical College
Mesa, AZ2019
High School Diploma -
Ukiah High School
Ukiah, CA2018
Skills
- Flexible and Adaptable
- Heart Code BLS Certified (CPR for healthcare- AHA)
- Organization and Time Management
- Self-Motivated
- Active Listening
- Multitasking Abilities
- Critical Thinking
- Front Desk Operations
Languages
Spanish
Professional Working
Timeline
Library Volunteer
Ukiah Public Library
04.2023 - Current
Animal Shelter Volunteer
Ukiah Animal Shelter
04.2023 - Current
Medical Receptionist
Dr.Rushtons Office
10.2022 - 01.2024
Accountant
Martinez Tax Service
03.2020 - Current
Barista
Schats Bakery
01.2017 - 12.2018
Associate of Science - Allied Health of Science
Mendocino College
Medical Assistant Certification - Medical Assisting
East Valley Medical College
High School Diploma -
Ukiah High School
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