Sabrina Glover
Lady Lake,FL
Summary
Compassionate Case Manager with substantial background in social work and providing support to vulnerable populations. Skills include crisis management, care coordination, and advocacy for clients' rights and needs. Demonstrated ability to establish trust with clients while effectively managing high caseloads. Notable impact on improving client well-being through personalized care plans and resource allocation. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Case Manager
Sandcastle Homecare
Lady Lake, FL
03.2022 - Current
- Monitored and kept meticulous records of patient treatment plans and response of patient to medication.
- Coordinated comprehensive care plans for clients to meet their individual needs.
- Maintained up-to-date case records with case activity status.
- Conducted home visits to assess the safety of living environments for clients.
- Collaborated with healthcare providers, lawyers, employers and other stakeholders involved in a client's case.
- Assisted individuals with eligibility for available benefits.
- Educated clients and their families about their rights and available community resources.
- Managed caseloads effectively, ensuring timely documentation and reporting.
- Advised staff members on effective strategies for working with challenging client behaviors.
- Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
Caregiver
Right At Home Health Care
Tavares, FL
06.2020 - 03.2022
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Helped clients get in and out of beds and wheelchairs.
- Drove clients to doctors' appointments and social outings.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Followed safe lifting and transferring techniques to transport residents.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Contacted medical providers on behalf of clients to follow up on appointments.
Housekeeping Aide
Lakeview Terrace - A CCRC Retirement Community
Altoona, FL
01.2018 - 05.2020
- Addressed customer needs, responding to specific requests.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Followed safety procedures when handling hazardous materials.
- Interacted pleasantly with clients and guests when performing daily duties.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Changed bed linens and made beds according to hotel standards.
- Stocked linen closets with fresh supplies of towels, bed sheets and toiletries.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Assisted in laundry services including washing, drying, and folding linens.
Stocker
Ross Dress for Less
Mount Dora , FL
01.2016 - 03.2018
- Recommended disposal of obsolete stocks to write off unsellable items from inventory.
- Lifted materials of varied weights on regular basis.
- Faced products on shelves and displays to meet company policies.
- Palletized merchandise for easy movement to sales floor locations.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Loaded trucks with outgoing orders according to shipping manifests provided by customers.
- Updated product labels to reflect accurate pricing.
- Stocked shelves with newly arrived products.
Education
High School Diploma -
West Orange High School
Winter Graden 05-2007
Skills
- Case management
- Patient advocacy
- Care coordination
- Benefit eligibility
- Documentation management
- Crisis intervention
- Client needs assessments
- Case documentation
- Staff training
- Home visits and inspections
- Direct patient care
- Certified in CPR/AED
- Treatment Planning
- Case planning
- Records management
Timeline
Case Manager
Sandcastle Homecare
03.2022 - Current
Caregiver
Right At Home Health Care
06.2020 - 03.2022
Housekeeping Aide
Lakeview Terrace - A CCRC Retirement Community
01.2018 - 05.2020
Stocker
Ross Dress for Less
01.2016 - 03.2018
High School Diploma -
West Orange High School
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