Google Suites
Vickie Gennie
Experienced
Tallahassee,FL
Summary
Personable, responsible and hardworking professional. Dedicated to innovative dishes, effective budgeting and top-of-the-line customer service.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Kitchen Manager
Sunrise Community Inc
2 2019 - 05.2024
- Oversaw daily operations including order placement, staff management, and quality control procedures for a smooth-running kitchen environment.
- Trained new kitchen staff members on proper cooking techniques, equipment usage, and sanitation practices for optimal performance.
- Ensured a safe working environment by enforcing strict adherence to health and safety guidelines.
- Created a positive workplace culture through team-building activities and open communication channels among all levels of staff.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Operations Manager
Gennie's Cleaning Services
08.1997 - 02.2019
- Janitorial cleaning, payroll, answered phone, scheduled, managed contracts, etc.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Managed cross-functional teams for successful project completion and timely delivery.
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
- Optimized inventory control procedures to minimize stockouts and excess inventory levels.
Manager of Operations
Southgate
04.1993 - 07.1997
- Supervised over 60 employees, prepared daily reports, scheduled, planned daily menus, trained in all areas, managed inventory, answered phones, handled bank deposits, etc.
- Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
- Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
High School Diploma -
Shanks High School
Tallahassee, FL 05.2001 -
Skills
Scheduling
Product Rotation
Kitchen Management
Workflow Planning
Quality Assurance
Certification
ServSafe, 01/01/19, 01/01/24
Software
Microsoft
Timeline
High School Diploma -
Shanks High School
05.2001 -
Operations Manager
Gennie's Cleaning Services
08.1997 - 02.2019
Manager of Operations
Southgate
04.1993 - 07.1997
Kitchen Manager
Sunrise Community Inc
2 2019 - 05.2024
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