Personable, responsible and hardworking professional. Dedicated to innovative dishes, effective budgeting and top-of-the-line customer service.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Kitchen Manager
Sunrise Community Inc
2 2019 - 05.2024
Oversaw daily operations including order placement, staff management, and quality control procedures for a smooth-running kitchen environment.
Trained new kitchen staff members on proper cooking techniques, equipment usage, and sanitation practices for optimal performance.
Ensured a safe working environment by enforcing strict adherence to health and safety guidelines.
Created a positive workplace culture through team-building activities and open communication channels among all levels of staff.
Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Operations Manager
Gennie's Cleaning Services
08.1997 - 02.2019
Janitorial cleaning, payroll, answered phone, scheduled, managed contracts, etc.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Managed cross-functional teams for successful project completion and timely delivery.
Managed daily operations, ensuring smooth workflow and timely completion of tasks.
Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
Optimized inventory control procedures to minimize stockouts and excess inventory levels.
Manager of Operations
Southgate
04.1993 - 07.1997
Supervised over 60 employees, prepared daily reports, scheduled, planned daily menus, trained in all areas, managed inventory, answered phones, handled bank deposits, etc.
Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
High School Diploma -
Shanks High School
Tallahassee, FL
05.2001 -
Skills
Scheduling
Product Rotation
Kitchen Management
Workflow Planning
Quality Assurance
Certification
ServSafe, 01/01/19, 01/01/24
Software
Google Suites
Microsoft
Timeline
High School Diploma -
Shanks High School
05.2001 -
Operations Manager
Gennie's Cleaning Services
08.1997 - 02.2019
Manager of Operations
Southgate
04.1993 - 07.1997
Kitchen Manager
Sunrise Community Inc
2 2019 - 05.2024
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