Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
SalesManager
Sabrina R. McGregor

Sabrina R. McGregor

Mesquite,Texas

Summary

I possess an admirable welcoming attitude and friendly customer service skills which have become a strong attribute. I strive to deliver high-quality service to internal and external clients as well as building great relationships with my colleagues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am a detail-oriented team player with strong organizational skills with the ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

11
11
years of professional experience

Work History

Sales Manager

Encore Global
02.2016 - Current
  • With event technology equipment and services sales and promotions
  • Helped secure maximum amount of revenue and negotiates directly with clients on costs to ensure business is not lost due to pricing
  • Developed and enhanced relationships with property sales and convention services teams
  • Communicated by telephone and written correspondence to determine client needs
  • Reviewed final billing with client and obtained approval on all event technology charges
  • Developed and maintained relationships with VIP and repeat clients
  • Followed up with clients through thank you letters and post-event service evaluations
  • Used customized meeting diagrams, billing systems, and marketing materials to create and deliver sales presentations detailing equipment, services, and labor estimates
  • Assisted Director with forecasting revenue and captured rate reporting
  • Established and maintained sales file to track all future bookings
  • Attend onsite inspections, and pre-event and post-event meetings, with equipment and services sales and promotions for 230,000 square feet of meeting space
  • Helped secure maximum amount of revenue and negotiates directly with clients on costs to ensure business is not lost due to pricing
  • Developed and enhanced relationships with property sales and convention services teams
  • Communicated by telephone and written correspondence to determine client needs
  • Reviewed final billing with client and obtained approval on all event technology charges
  • Developed and maintained relationships with new and repeat clients
  • Used customized meeting diagrams, billing systems, and marketing materials to create and deliver sales presentations detailing equipment, services, and labor estimates
  • Assisted Director with forecasting revenue and captured rate reporting
  • Established and maintained sales file to track all future bookings
  • Attend onsite inspections, and pre-event and post-event meetings.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.

Sales Manager

PSAV
10.2013 - 09.2016
  • Grow overall audiovisual revenue and profitability while maximizing customer satisfaction from pre-event planning through post-event phases
  • Solicit and secure new and repeat business by incorporating a consultative sales approach
  • Cultivate and maintain relationships with key client personnel to enhance performance
  • Proactively contact customers, update database, and create bids and proposals by actively using PSAV systems, resources, and marketing tools
  • Work within established profitability guidelines including costs associated with sales, labor, commission, and equipment outsourcing
  • Evaluate competitive sales environment, package pricing, and bid structures
  • Contribute and assist with the execution of the annual business plan
  • Ensure proper lead hand-off procedures are followed and confidentiality of sensitive associate and client information is maintained
  • Learn and adopt standards, business process improvements, and new service offerings
  • Ensure newly introduced standards are implemented promptly
  • Assist with lost business reporting, forecasting, and property-level accounting
  • Provide operational support during shows, driving sales programs with team members
  • Provide new hire orientation, training, supervision, and payroll preparation for audio/visual technicians
  • Managed customer relations issues, enabling quick resolution, and client satisfaction.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Meeting with clients, delivering presentations, and educating them on product and service features and offerings.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Managing key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.

Education

Associate of Science -

Southwest Texas State University
San Marcos, Texas
05.2000

Skills

  • Consultative Selling
  • Negotiation and Closing
  • Effective Communicator
  • Scheduling and Training
  • Customer Relations
  • Problem Resolution
  • Event planning
  • Relationship Building
  • Verbal and written communication
  • Motivational Skills
  • Product Knowledge
  • Client Relationship Management

Personal Information

Title: Manager

Timeline

Sales Manager

Encore Global
02.2016 - Current

Sales Manager

PSAV
10.2013 - 09.2016

Associate of Science -

Southwest Texas State University

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Sabrina R. McGregor