I am a self-motivated, multi-talented woman who will exceed your expectations and be an asset to your team. I work efficiently individually and as a team and have the ability to learn new skills quickly. I will bring a positive attitude, confidence, and drive in every task.
Experienced with office management and administrative support, including handling complex schedules and communications. Utilizes organizational skills and attention to detail to enhance operational efficiency. Knowledge of office software and procedures, ensuring smooth and effective administrative functions.
Overview
6
6
years of professional experience
Work History
Administrative Specialist
McPenn Custom Concrete
01.2021 - Current
Managing Client Lists and Updating Contact Information
Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
Minimized errors in documentation through meticulous proofreading, editing, formatting skills.
Expedited project completion times by effectively prioritizing tasks based on deadlines and resource availability.
Facilitated communication between departments, organizing meetings and distributing essential information.
Enhanced team productivity by providing administrative support and coordinating daily operations.
Resolved customer concerns efficiently to promote satisfaction and loyalty.
Provided exceptional reception services such as answering phone calls professionally, directing them appropriately while maintaining visitor logs.
Worked on behalf of senior leaders to complete project requirements according to schedules and within budgetary limitations.
Sorted, opened, and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
Maintained and optimized manager's calendar and scheduled appointments and meetings and addressed conflicts with adequate time for preparation, follow-up and planning.
Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
Supported content creation for corporate social responsibility initiatives to strengthen brand reputation.
Updated spreadsheets with statistical, financial and non-financial information.
Correctional Officer
Wisconsin Department of Corrections
01.2020 - 01.2020
Graduated from the Wisconsin Department of Corrections Correctional Training Academy, a 7-Week Training Program that Included Law Enforcement, Diversity, Self-Defense, Problem solving, Communication, CPR and First Aid, and Firearm Training.
Correctional Officer at the Racine Youthful Offenders Correctional Facility
Overseeing Male Inmates ages 15 to 25.
Maintaining Control and Order, Including Problem Solving and Issuing Sanctions When Necessary
Interaction and Coordination with a Very Diverse Inmate and Staff Population Daily
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Conducted routine and emergency head counts.
Tracked inmates through head counts, visitor logs, and scheduled activities.
Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.