Learning New Company Software
SABRINA SHORES
Assistant Manager
San Francisco,CA
Summary
Encouraging manager and analytical problem solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship building skills. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Offering experience in related roles, as well as passion for improving service delivery, enhancing knowledge and exceeding expectations.
Overview
4
4
years of post-secondary education
5
5
years of professional experience
Work History
ASSISTANT MANAGER
PLANET FITNESS
08.2019 - 03.2020
- Started this position as a front desk clerk and was promoted to Assistant Manager within 5 months.
- Managed all daily operations including personnel, gym activities and schedules, customer relations, purchasing and marketing strategies, and gym cleanliness.
- Ensured that all staff are adequately trained on how to fully execute their own duties as well as work as a team and maintain a safe work environment.
- Oversaw different aspects of the gym's budget, including payroll and the purchasing of new equipment.
- Coordinated promotional activities on behalf of the facility in order to increase gym memberships.
- Obtained employee of the month for overall excellence and the highest gym membership sales.
LAB ASSISTANT/STUDENT TEACHER
UNIVERSITY OF HAWAII AT HILO
08.2017 - 05.2019
- Started this position as just a grader, I was then promoted to have supervised teaching privileges, and by my second year working the job I was granted full teaching access with no supervision necessary.
- My last year I did my senior thesis project on reconstructing the entire lab curriculum to teach in a more effective way.
- Responsible for all lab documents and equipment assembly and disassembly in a timely manner.
- Graded all work handed in, recorded grades, and calculated fair grading curves.
- Administered tests, quizzes, labs, and field trips.
- Scheduled daily lesson plans for the professor.
DISABILITY SERVICES NOTETAKER
UNIVERSITY OF HAWAII AT HILO
09.2016 - 05.2019
- Assisted students by attending every class session of specified courses, lectures, seminars, and took comprehensive and accurate notes.
- Provided scribing, reading, and/or exam proctoring services for students with documented disabilities.
- Assisted students with the dexterity and physical mechanics of writing.
- Required to write down verbatim what was dictated by students.
- Responsible for ensuring the academic integrity of the exam, which included picking up and delivery of exams, timekeeping, maintaining an appropriate test environment.
Education
Bachelor of Science - Astronomy, Mathematics and Physics
University of Hawaii At Hilo
Hilo, HI 08.2015 - 05.2019
Skills
Operations management
Software
Python/C
Typing
Word, Excel, Powerpoint, Google Drive
Technical Support
Timeline
ASSISTANT MANAGER
PLANET FITNESS
08.2019 - 03.2020
LAB ASSISTANT/STUDENT TEACHER
UNIVERSITY OF HAWAII AT HILO
08.2017 - 05.2019
DISABILITY SERVICES NOTETAKER
UNIVERSITY OF HAWAII AT HILO
09.2016 - 05.2019
Bachelor of Science - Astronomy, Mathematics and Physics
University of Hawaii At Hilo
08.2015 - 05.2019
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