Organized and dedicated administrative assistant well-versed in healthcare practices and team building. Knowledgeable in medical terminology and scheduling. Excellent problem-solver and clear communicator with positive and upbeat personality
- Assisted in managing and maintaining patients records, ensuring accuracy and confidentially.
- Scheduled and coordinated appointments, and follow up visits, utilizing electronic scheduling systems.
- Prepared examination rooms, ensuring cleanliness and availability of necessary supplies and equipment.
- Greeted and checked in patients, verified personal information, and collected relevant medical history.
- Answered phone calls, responded to inquiries, and directed calls to appropriate healthcare professionals.
- Managed insurance claims and billing processes, verifying patient coverage and submitting claims for reimbursement.
- assisted healthcare providers during patient examinations, procedures, and treatments.
- Provided administrative support, including filing documents, organizing medical records, and processing paperwork.
- Collaborated with other healthcare professionals to facilitate efficient patient care and coordinated referrals.
- Maintained a clean and organized office environment, including reception area, waiting room, and patient areas.
- Provided expert advice and guidance to clients on a wide range of matters related to their specific needs and goals.
- Conducted thorough research and analysis to understand clients' unique situations and develop tailored solutions.
- Built and maintained strong relationships with clients, ensuring their trust and confidence in my expertise.
- Acted as a strategic partner, identifying opportunities to add value and improve clients' overall financial well-being.
- Collaborated with cross-functional teams to deliver comprehensive and integrated solutions to clients.
- Stayed up to date with industry trends, regulations, and best practices to provide informed recommendations.
- Managed and resolve client issues and concerns in a timely and effective manner, ensuring their satisfaction.
- Prepared and delivered presentations to clients, effectively communicating complex information in a clear and concise manner.
- Assisted in the development and implementation of strategies to drive client retention and business growth.
- Conducted regular performance reviews and provided feedback to clients, ensuring their goals were being met.
- Maintained accurate and up to date records of client interactions and transactions.
- Participated in professional development activities to enhance knowledge and skills in the field
- Non-native plant species removal. brush removal, hand removal, and chipping.
- Landscape maintenance and trail construction.
- Worked with a varied of power tools, and hand tools.
- Provided emergency first aid, CPR, and basic life support procedures when needed.
- Assessed the nature of the emergency situation and determined the appropriate course of action.
- Conducted regular inspections of emergency equipment and supplies to ensure their functionality and readiness for use.
- Participated in ongoing training and professional development programs to enhance skills and stay updated on the latest emergency response protocols.
Volunteer - The Salvation Army
- Collaborated with a team to sort and organize donated goods to individuals, homeless, and families in need.
- Assisted in the set up and coordination of fundraising events that raised funds for community programs.
- Engaged in compassionate, emotional conversations with homeless individuals.
- Learned about the Salvation Army's programs and initiatives.