Sabrina Victoria Gentile

• Provides protection of travelers across all transportation sectors in courteous and professional manner
• Deters terrorist activity, violent attacks and other malicious acts through patrolling, searching for suspicion indicators and assessing threat potential.
• Demonstrates all applicable Standard Operating Procedures
• Responds accordingly to policies and appropriately deals with suspicious behavior, items, and vehicles
• Guards restricted areas to prevent unauthorized entry
• Uses explosive detection machines and chemical swab systems to identify potential hazards
• Performed risk analyses to identify appropriate security countermeasures
• Utilizes metal detectors, wands and X-ray screening machines to perform thorough check of individuals, belongings and cargo for devices, weapons, and other prohibited items
• Discretely observes behavior and demeanor of travelers and staff to screen for suspicious actions
• Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage

Detail - Threat Awareness Countermeasure Training Officer

• Develops and provides training to TSOs and other appropriate staff on the detection of explosive devices, chemicals, power supplies, and initiators under the mentorship of the Transportation Security Specialists- Explosives (TSS-E)
• Conducts Threat Detection Training Plan (TDTP) overt training and covert tests
• Responsible for operating without direct supervision and functions as a contributing member of a cohesive team
• Helps create a positive working experience for fellow coworkers
• Creates and maintains data entry logs to track training and test results

• Received 70+ inbound calls; successfully analyzed caller's needs, researched information, answered questions, and resolved issues regarding medical claim inquiries
• Verified on-line records; maintained accurate customer information by making corrections or referred information to appropriate person to keep customers information accurate

• Qualified candidates for positions; screened and reviewed resume, interviewed candidates, and established candidate profiles for all clinical and non-clinical positions within Healthcare Industry
• Worked with many major healthcare organizations throughout United States in fulfilling both contract and direct-hire positions
• Negotiated offers and closed deals to finalize recruitment process and secure best talent.
• Conducted background checks, reference checks and other pre-employment screenings, identifying candidates to meet hiring criteria.

• Exceeded weekly sales quota and targeted customer behaviors to increase sales and KPIs
• Met deadlines for inventory counts and wrote incident reports as needed prepared bank deposits
• Merchandised and advertised numerous products to ensure success of sales as well as ordering products that were low in inventory
• Processed Payroll and supported HR functions such as benefits and orientation
• Planned and prepared work schedules to meet needs of store and assigned employees to specific duties; Supervised 20+ employees every shift
• Interviewed, hired, fired and trained employees to perform job duties and maintain high standards
• Handled amounts exceeding $10,000 daily while maintaining accurate balances and deposits.
• Conducted open and closing procedures including floor replenishment, cleaning, and all in-store marketing

• Handled and directed incoming calls to correct individuals and departments within property
• Delivered wide range of services that guided guests through their entire stay: created reservations, processed operational needs, addressed requests, and completed reports

• Process and reconcile payments on all reservations, prepare and update reports as needed.
• Strong understanding of Revenue Management strategies and capable of applying these methods to maximize occupancy per available inventory
• Excellent cooperation, coordination and communication with all departments to ensure highest level of customer service is maintained
• Experience booking and entering 80+ reservation daily using Property Management System/OPERA, ensuring full accuracy of data in order to continuously improve sales, marketing and experience strategies
• Performed check-in and check-out transactions for guests, utilizing software and cash handling skills
• Assisted guests with overnight requests, balanced all daily accounts, and checked in late arriving guests
• Reconciled all accounts, processed invoices, built reservations, and reviewed payroll; Set up and serviced events as needed