Sabrinia Wright
sales manager
Midland,GA
Summary
Dynamic Sales Manager with a proven track record at Havertys Furniture, adept in customer relationship management and sales strategy. Spearheaded team to exceed revenue goals through innovative sales training and client retention, enhancing sales volume and market share. Recognized for exceptional leadership and interpersonal communication, consistently achieving and surpassing ambitious sales targets.
Overview
15
15
years of professional experience
Work History
Sales Manager
Havertys Furniture
Columbus, GA
09.2010 - Current
- Performed sales consultations and educated clients on products and services.
- Used change methodologies to increase sales and led projects for increased productivity.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Coached, developed and motivated team to achieve revenue goals.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Conducted market research and reported on competitors.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Gained market share in new sales performance through aggressive team training.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Resolved customer complaints regarding sales and service.
- Managed daily operations of sales department, including supervision of staff members.
- Established relationships with key clients, while maintaining existing customer base.
- Created and presented monthly reports to management on sales performance.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Delivered sales presentations focused on offerings and unique advantages over competitors.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Executed strategic sales plans to expand customer base and revenue.
- Supported sales team members to drive growth and development.
- Maintained accurate records of all transactions between customers and company representatives.
- Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Achieved cost-savings by developing functional solutions to problems.
- Recognized by management for providing exceptional customer service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked effectively in team environments to make the workplace more productive.
- Updated and maintained databases with current information.
- Maintained updated knowledge through continuing education and advanced training.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Utilized various software and tools to streamline processes and optimize performance.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
High School Diploma -
Troy University Online
Troy, ALSkills
- Customer relationship management
- Sales strategy
- Team leadership
- Revenue generation
- Client retention
- Sales operations
- Coaching and mentoring
- Problem solving
- Interpersonal communication
- Effective presentation
- Time management
- Sales closing techniques
- Positive and upbeat
- Excellent communication skills
- Revenue optimization
- Goal setting
- Sales reporting
- Sales tracking
- Verbal and written communication
- Promotional sales events
- Database management
- Client relationship management
- Decisive
- Consultative and relationship selling
- Social media savvy
- Review of contracts
- Sales team training
- Sales processes
- Superb time management
- Multidisciplinary team leadership
- Operations
- POS My Sales Center expert
- Sales process
- Exceptional multi-tasker
- Relationship building
- Sales presentation
Affiliations
- I am knowledgeable, capable, well driven individual who has developed myself in a variety of areas, not just academically but socially. I love interacting with the salespeople and especially the customers. Getting to know what there wants and needs are to fulfill their dreams!
Accomplishments
I have received eight Sammy awards, one presidential club in 2022 for meeting 1.2 millions dollars in personal sales! Also have written over one million plus for the last 12 years. I am the number one in sales in my store in Columbus Georgia for the last 14 years. I am a selling manager that develop and train individuals.
Languages
English
Full Professional
Timeline
Sales Manager
Havertys Furniture
09.2010 - Current
High School Diploma -
Troy University Online
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