Sabrinia Wright

Work History

Sales Manager

Havertys Furniture

Columbus, GA

06.2012 - Current

Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Assisted senior management in developing long-term strategic goals for the company's growth.
Performed sales consultations and educated clients on products and services.
Coached, developed and motivated team to achieve revenue goals.
Managed daily operations of sales department, including supervision of staff members.
Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
Achieved company growth and brand development through market expansion and sales.
Trained, coached, and mentored junior sales personnel to ensure success in their roles.
Established new accounts and serviced existing accounts maintaining professional relationships.
Resolved customer complaints regarding sales and service.
Developed and implemented sales strategies to increase market share.
Created and presented monthly reports to management on sales performance.
Maintained accurate records of all transactions between customers and company representatives.
Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
Used change methodologies to increase sales and led projects for increased productivity.
Delivered sales presentations focused on offerings and unique advantages over competitors.
Supported sales team members to drive growth and development.
Enhanced sales volume through skilled support to both new and inactive customers.
Provided technical support for customers when needed, answering questions about product features and capabilities.
Established relationships with key clients, while maintaining existing customer base.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Exceeded customer satisfaction by finding creative solutions to problems.
Completed day-to-day duties accurately and efficiently.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Recognized by management for providing exceptional customer service.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Assisted with customer requests and answered questions to improve satisfaction.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Managed household errands and other essential duties.
Maintained updated knowledge through continuing education and advanced training.

Sales Associate

Havertys Furniture

Columbus, GA

09.2010 - 06.2012

Performed sales consultations and educated clients on products and services.
Used change methodologies to increase sales and led projects for increased productivity.
Built sales forecasts and schedules to reflect desired productivity targets.
Coached, developed and motivated team to achieve revenue goals.
Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Conducted market research and reported on competitors.
Provided technical support for customers when needed, answering questions about product features and capabilities.
Enhanced sales volume through skilled support to both new and inactive customers.
Gained market share in new sales performance through aggressive team training.
Trained, coached, and mentored junior sales personnel to ensure success in their roles.
Resolved customer complaints regarding sales and service.
Managed daily operations of sales department, including supervision of staff members.
Established relationships with key clients, while maintaining existing customer base.
Created and presented monthly reports to management on sales performance.
Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
Established ambitious goals for employees to promote achievement and surpass business targets.
Delivered sales presentations focused on offerings and unique advantages over competitors.
Established new accounts and serviced existing accounts maintaining professional relationships.
Executed strategic sales plans to expand customer base and revenue.
Supported sales team members to drive growth and development.
Maintained accurate records of all transactions between customers and company representatives.
Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Achieved cost-savings by developing functional solutions to problems.
Recognized by management for providing exceptional customer service.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Exceeded customer satisfaction by finding creative solutions to problems.
Worked effectively in team environments to make the workplace more productive.
Updated and maintained databases with current information.
Maintained updated knowledge through continuing education and advanced training.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Utilized various software and tools to streamline processes and optimize performance.
Assisted with customer requests and answered questions to improve satisfaction.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Processed transactions using a point-of-sale system.
Organized store by returning merchandise to proper areas and restocked displays.
Recommended, selected and located merchandise based on customer desires.
Computed purchases and received and processed cash or credit payment.
Described merchandise and explained use, operation and care.
Attended weekly team meetings to review performance goals and objectives.
Conducted inventories on a regular basis to track stock levels.
Ticketed, arranged and displayed merchandise to promote sales.
Bagged or packaged purchases and wrapped gifts.
Demonstrated product features and benefits for customers' needs.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions, and offered product advice.
Greeted customers to determine wants or needs.
Answered store and merchandise questions and led customers to wanted items.
Processed returns, exchanges, and refunds in accordance with company policies.
Adapted sales strategies based on customer interactions and feedback to improve results.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Maintained cleanliness of store environment including floors, windows, displays.
Greeted customers and provided exceptional customer service.
Adhered to company initiatives and achieved established goals.
Trained new team members in cash register operation, stock procedures, and customer services.
Processed credit card transactions quickly and securely.
Answered customer inquiries regarding product features, pricing, and availability.
Assessed customer needs to provide assistance and information on product features.
Provided accurate information about products, prices and services.
Worked with fellow sales team members to achieve group targets.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Handled customer complaints in a professional manner.
Answered incoming telephone calls to provide store, products and services information.
Assisted customers with product selection, sizing and styling.
Built and maintained relationships with peers and upper management to drive team success.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Upsold additional items based on customer interests and needs.
Placed special orders or called other stores to find desired items.
Completed day-to-day duties accurately and efficiently.
Handled returns and exchanges according to company policies.

Summary

Overview

Work History

Sales Manager

Sales Associate

Education

High School Diploma -

Skills

Affiliations

Accomplishments

Languages

Work Preference

Work Type

Location Preference

Important To Me

Timeline

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