Sabriya Sanni
Bronx,New York
Summary
Dedicated and highly organized Clerical Associate Level III with 10 years of experience in providing efficient administrative support and ensuring the seamless operation of clerical tasks. Adept at data entry, record management, and office organization, committed to accuracy and efficiency. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
14
14
years of professional experience
Work History
Customer Service Representative/ Bookkeeper
Stop and Shop
Bronx, New York
11.2019 - 08.2023
- Conducted data entry and maintained records with a high degree of accuracy
- Assisted in preparing reports, spreadsheets, and presentations for management
- Supported the onboarding of new employees by providing training and guidance on procedures
- Assisted customer and problem solving.
Clerical Associate
Medix
The Bronx, NY
04.2021 - 09.2022
- Sorted and distributed incoming mail to appropriate departments.
- Maintained filing systems, both electronically and in paper form.
- Answered customer inquiries via phone and email.
- Scanned documents into digital format for storage purposes.
- Assisted HR department with recruitment activities such as posting job ads online.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
Clerical Associate Level III
Koforidua Regional Hospital
Koforidua, Ghana
07.2009 - 02.2019
- Efficiently manage all clerical and administrative tasks, including data entry, file maintenance, and document organization
- Conduct quality control checks to ensure the accuracy of records and documentation
- Collaborate with team members to streamline office processes and enhance productivity
- Communicate effectively with internal and external stakeholders, addressing inquiries and resolving issues promptly
- Assist in organizing and scheduling meetings, maintaining calendars, and managing office supplies.
Education
High School Diploma -
Kumasi Wesley Girls’
Bachelor of Science - Nursing
York College of The City University of New York
Jamaica, NYSkills
- Data Entry
- Record Management
- Office Organization
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Excellent Communication
- Attention to Detail
- Time Management
- Appointment Scheduling
- Complaint Resolution
- Paperwork Processing
- Data Collection
- Report Generation
- Call Management
- Inbound and Outbound Calling
- Spreadsheets
- Microsoft Excel
- Customer service skills
- High-quality customer service
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Clerical Associate
Medix
04.2021 - 09.2022
Customer Service Representative/ Bookkeeper
Stop and Shop
11.2019 - 08.2023
Clerical Associate Level III
Koforidua Regional Hospital
07.2009 - 02.2019
High School Diploma -
Kumasi Wesley Girls’
Bachelor of Science - Nursing
York College of The City University of New York
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