Sabriyah Richardson
Fort Mill,SC
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills. Experienced in crisis intervention and classroom management, fostering positive relationships and achieving high levels of customer and client satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
Poppyseed Kitchen LLC
05.2025 - Current
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Daycare Teacher
The Learning Jungle
03.2025 - 06.2025
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
- Utilized positive reinforcement strategies to encourage appropriate behaviors among students while minimizing disruptions or conflicts.
- Gathered materials and resources to prepare for lessons and activities.
- Guided students through daily routines, instilling a sense of responsibility and independence within each child.
Server
Towne Tavern
05.2019 - 06.2025
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Intensive In-Home Counselor
True Heart Counseling LLC
03.2024 - 12.2024
- Monitored client progress continuously and adjusted treatment strategies accordingly for maximum effectiveness.
- Conducted thorough assessments to determine appropriate therapeutic approaches and establish clear goals.
- Served as an advocate for clients within the community, ensuring access to necessary support services and promoting inclusion opportunities.
- Established trusting relationships with clients, promoting open communication and fostering collaboration on treatment goals.
- Facilitated skill-building sessions with clients to develop coping mechanisms, problem-solving abilities, and enhanced selfawareness.
- Proactively identified potential barriers in the treatment process, implementing solutions for improved outcomes consistently over time.
- Implemented creative therapeutic techniques tailored to individual learning styles for increased engagement in the counseling process.
- Communicated regularly with referring agencies to provide updates on client progress and coordinate ongoing support services if needed.
Early Childhood Educator
New Mount Olive Christian Academy
04.2023 - 01.2024
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Cultivated a safe and inclusive classroom environment that fostered respect, empathy, and cultural awareness among students.
- Fostered creativity in the classroom through art projects, dramatic play, storytelling exercises, and other imaginative pursuits.
- Communicated with parents and other staff about student progress.
- Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Strengthened parent-teacher relationships through consistent communication, increasing parental involvement in the educational process.
Resident Aide
YWCA
08.2023 - 11.2023
- Conducted regular room checks to ensure cleanliness, safety, and overall well-being of residents within the facility.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Actively participated in ongoing staff training programs to maintain knowledge on best practices in residential care settings.
- Implemented person-centered care approaches, tailoring services to residents'' unique preferences and needs.
- Remained alert to problems or health issues of clients and competently responded.
- Maintained accurate records of resident information, including medical histories, medications, and progress notes for effective care management.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
Mental Health Coach
CHKD
09.2022 - 04.2023
- Guided clients in setting realistic goals, implementing effective action plans, and monitoring progress for long-term success.
- Implemented stress-reduction techniques into coaching sessions for improved mental well-being among clients.
- Maintained records of clients' health progress and compared to health goals.
- Maintained thorough documentation of client interactions to ensure continuity of care and track progress effectively.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
Server
John King Bar and Grill
10.2021 - 02.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Sales Associate
H&M Hennes & Mauritz
10.2019 - 08.2021
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
After-School Teacher
Kaleidoscope
04.2020 - 05.2021
- Developed strong relationships with students, fostering a positive classroom environment conducive to learning.
- Prepared after-school enrichment activities for children to encourage student participation.
- Redirected inappropriate student behavior and implemented program discipline system to guide proper student behavior.
- Tutored and assisted children in small groups of individuals to help master assignments and reinforce learning concepts.
- Provided additional support to struggling students through after-school tutoring sessions, leading to improved academic performance.
Retail Keyholder
TCBY
05.2019 - 08.2019
- Stored security alarm codes and keys and made routine code changes.
- Opened and closed store at proper times for reliable services.
- Ensured timely inventory replenishment, maintaining optimal stock levels for high-demand products.
- Handled cash transactions accurately, contributing to efficient store operations and minimizing discrepancies.
- Balanced cash registers at end of shift and filled out necessary reports.
- Managed the store during the absence of higher-level supervisors, maintaining smooth daily operations and meeting sales goals.
Sales Associate
Marshalls & HomeGoods
01.2017 - 08.2019
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Operated POS terminals and cash drawer balancing.
- Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
Education
Master of Arts - Clinical Mental Health Counseling
Hampton University
Hampton, VABachelor of Arts - Psychology
Valdosta State University
Valdosta, GAPsychology
College of Charleston
Charleston, SC05-2022
High School Diploma -
Indian Land High School
Fort Mill, SC05-2018
Skills
- Cash handling
- Guest engagement
- Lesson planning
- Classroom management
- Behavior management
- Parent-teacher communication
- Student engagement
- De-escalation techniques
Websites
Certification
- QMHP-T (2023-present)
- CPI ( Crisis Prevention Institute)
- BLS (Basic Life Support)
Timeline
Server
Poppyseed Kitchen LLC
05.2025 - Current
Daycare Teacher
The Learning Jungle
03.2025 - 06.2025
Intensive In-Home Counselor
True Heart Counseling LLC
03.2024 - 12.2024
Resident Aide
YWCA
08.2023 - 11.2023
Early Childhood Educator
New Mount Olive Christian Academy
04.2023 - 01.2024
Mental Health Coach
CHKD
09.2022 - 04.2023
Server
John King Bar and Grill
10.2021 - 02.2022
After-School Teacher
Kaleidoscope
04.2020 - 05.2021
Sales Associate
H&M Hennes & Mauritz
10.2019 - 08.2021
Server
Towne Tavern
05.2019 - 06.2025
Retail Keyholder
TCBY
05.2019 - 08.2019
Sales Associate
Marshalls & HomeGoods
01.2017 - 08.2019
Master of Arts - Clinical Mental Health Counseling
Hampton University
Bachelor of Arts - Psychology
Valdosta State University
Psychology
College of Charleston
High School Diploma -
Indian Land High School
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