Sabryna Turco

• Coordinate with local community resources as needed to support both the physical and psychosocial needs of patients
• Collaborate with multi-disciplinary team members to provide best in class patient care and outcomes
• Assist patients in applying for local community resource programs such as Social Security Disability, Medicaid, Food Stamps, Fuel/Electric Assistance, Housing etc.
• Gather necessary documents to complete and submit applications directly to the appropriate agency
• Outreach and engage low acuity, high risk patients and screen for Care Management needs
• Request records from specialists enabling the continuity of care for both PCPs and members of the interdisciplinary care team
• Travel to patients’ homes when necessary
• Advanced Care Planning
• Assisting with barriers to medications

• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Arranged rapid office equipment repair and maintenance with vendors.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
• Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
• Scheduled office meetings and client appointments for staff teams.
• Offered office-wide software support and training, troubleshooting issues and optimizing usage.
• Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
• Organized and managed program development from conception through successful execution.
• Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
• Provided ongoing direction and leadership for program operations.
• Led onboarding activities for new employees to equip staff in daily responsibilities.
• Developed excel templates for executive level operations
• Operates as compliance officer for NH Team
• Approves certain bills and invoices

• Program Coordinator of a three day multidisciplinary clinic for Williams Syndrome

• Maintaining files, records and databases and entering information from source documents into computer databases such as Epic, PowerChart, and LifeImage.

• Monitoring and maintaining clinic workflow for multiple physicians

• Inputting provider time off. Tracking of coverage needs, patient re-schedules, template closures, etc.

• Communicating with other hospitals and hospital departments to resolve delays and errors.

• Coordinating care for new cardiology patients and collecting appropriate medical records prior to visit

• Performing routine clerical duties, such as opening and sorting mail, photocopying materials and sorting, collating and distributing documents.

• Providing positive and effective customer service that supports departmental and hospital operations.

• Collects toll charged for use of highways by motor vehicles and gives customers change
• Gives customers directions when prompted
• At end of shift, balances cash and records money received with no discrepancy
• Maintained friendly and professional customer interactions

• Developed a social media toolkit for the team to use in conjunction with a maternal and child health project and home visiting by using health communications, sensitive messaging and increase recruitment and retention rates in the NH Healthy Families America Program
• Conducted literature reviews and environmental scans on multiple projects
• Demonstrated punctuality and professionalism in the work environment
• Engaged in individual work for project deadlines

• Professionally presented Rivier University with tours and great personable skills and helped guide prospective students into enrolled students
• Led campus tours from small groups to larger groups of up to 30 people
• Made phone calls for student recruitment and answered incoming phone calls regarding the university and programs