Saby Sulca
Greenville
Summary
Dedicated Digital Personal Shopper with proven expertise in analyzing customer preferences to enhance user engagement and satisfaction. Known for reliability and problem-solving skills, contributing to personalized shopping experiences.
Results-driven professional with extensive experience in customer service and digital shopping. Demonstrated ability to collaborate effectively with team members, streamline processes, and optimize inventory management, ensuring a seamless shopping experience for clients.
Overview
10
10
years of professional experience
Work History
Digital Personal Shopper
Walmart
Royse City, TX
02.2022 - Current
- Analyzed customer preferences to curate personalized shopping experiences.
- Utilized Walmart's digital platform to optimize product selections for clients.
- Collaborated with team members to enhance user engagement and satisfaction.
- Streamlined order processing by implementing efficient inventory management techniques.
- Trained new staff on best practices for digital shopping consultations and services.
Cashier
Dollar Tree
Lawton, OK
11.2021 - 02.2022
- Processed transactions efficiently using POS systems, ensuring accurate cash handling and customer service.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout area, promoting a welcoming environment.
- Collaborated with team members to restock merchandise, improving inventory availability.
- Resolved customer complaints effectively, contributing to positive store reputation and loyalty.
Customer Service/cashier
Wawa
Tampa, FL
07.2016 - 08.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries, providing accurate product information and recommendations.
- Maintained clean and organized storefront, ensuring positive shopping experience.
- Trained new cashiers on operational procedures and customer service best practices.
Education
High School Diploma -
Walton High School
The Bronx, NYNo Degree -
Lehman College
Bronx, NY08-1988
Skills
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Customer satisfaction
- Reliability
Languages
Spanish
Native or Bilingual
Timeline
Digital Personal Shopper
Walmart
02.2022 - Current
Cashier
Dollar Tree
11.2021 - 02.2022
Customer Service/cashier
Wawa
07.2016 - 08.2021
High School Diploma -
Walton High School
No Degree -
Lehman College