Sacha Adair
Plainville,CT
Summary
Diligent worker with a range of experience in different environments, including client education, sales, management, and communication. Proven expertise in managing and scheduling appointments and accounts, such as email and social media. Skilled in inventory management, organization, and customer service. Committed to leveraging my personal knowledge to support client satisfaction. I am a team player, as well as a leader, and can adapt easily to problems and different working environments.
Overview
6
6
years of professional experience
Work History
Mobile Veterinary Technician
All 4 Paws Petcare
, CT
08.2023 - Current
- Effectively managed time-sensitive appointments in an independent setting while maintaining high-quality patient care
- Increased customer satisfaction by going above and beyond for each appointment
- Delivered exceptional customer service through clear communication and empathy during challenging situations
Veterinary Technician
Pet Care Veterinary
West Hartford, CT
01.2023 - 08.2023
- Administered medications and vaccinations to animals, ensuring proper dosage and administration techniques
- Provided exceptional customer service and client education
- Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks
- Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets
Veterinary Technician
Pieper Veterinary
Middletown, CT
02.2021 - 11.2022
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave
- Single handedly managed all surgical consults, reviewed medical records and updated surgeon on each case
- Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance
Veterinary Technician and Receptionist
Veterinary Wellness Center
New Haven
07.2019 - 01.2021
- Managed multi-line phone system and pleasantly greeted patients
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed
- Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits
- Assisted in training new staff members on clinic procedures and software systems, contributing to overall team success
Education
High School Diploma -
Brewster Academy
Wolfeboro, NHSkills
- Customer service excellence
- Adobe Creative Cloud proficiency
- Photoshop expertise
- Lightroom expertise
- Adaptability and flexibility
- Communication skills
- HTML coding knowledge
- Microsoft Excel proficiency
- Microsoft Word proficiency
- Microsoft PowerPoint proficiency
- Cornerstone proficiency
- Team collaboration
- Time management
Volunteer Experience
- Connecticut Humane Society, Foster, I volunteer my time outside of the office with the Connecticut Humane Society, where I foster animals.
- Wildlife Rehabilitation, Trainee, I'm also in the process of becoming a certified wildlife rehabilitator.
References
References available upon request.
Timeline
Mobile Veterinary Technician
All 4 Paws Petcare
08.2023 - Current
Veterinary Technician
Pet Care Veterinary
01.2023 - 08.2023
Veterinary Technician
Pieper Veterinary
02.2021 - 11.2022
Veterinary Technician and Receptionist
Veterinary Wellness Center
07.2019 - 01.2021
High School Diploma -
Brewster Academy
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