Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Sacha Chunnilal

Bay Shore

Summary

Dispatcher with proven expertise in managing dispatch operations through effective team leadership and advanced problem-solving techniques. Skilled in coordinating multiple tasks, optimizing delivery routes, and prioritizing assignments to enhance efficiency. Experienced in swiftly opening, delegating, and closing tickets with precision and attention to detail.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Nursing Assistant

St catherine of Siena Nursing and Rehabiliation
Smithtown
06.2024 - Current
  • Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
  • Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
  • Managed supplies and restocked inventory to promote optimal availability for patient care.
  • Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
  • Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
  • Promoted patient satisfaction by assisting with bathing, dressing and exercising.
  • Assessed vitals and noted medical information to report changes to nursing staff and physicians.
  • Completed daily room cleaning and organizing to provide patients with clean environment.

Nursing Assistant

Brookside Multicare Nursing Center
Smithtown
09.2021 - Current
  • Monitored patients' conditions for physical or mental changes and reported findings promptly.
  • Provided assistance to medical staff during tests, treatments, and emergency procedures.
  • Supported patients with daily living activities, including grooming, toileting, and hygiene.
  • Ensured equipment functionality prior to use to maintain safety standards.
  • Accurately documented daily activities and changes in patient records.
  • Maintained confidentiality of patient information in compliance with HIPAA guidelines.
  • Aided nurses and physicians with patient care tasks, including vital signs monitoring and transfers.

Dispatcher Office Assistant

Mike's Towing and Recovery
Queens
03.2017 - Current
  • Monitored dispatch board and adjusted call priorities regularly based on caller needs.
  • Tracked all changes in computer system to keep records current and accurate.
  • Managed daily delivery and work schedules to maximize coverage.
  • Kept detailed and updated records of calls in physical and electronic databases.
  • Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
  • Supervised driver dispatching, route planning and vehicle tracking for over 10 Tow Trucks drivers.
  • Oversaw investigation and resolution of customer and vendor issues.
  • Maintained positive working relationship with fellow staff and management.

Office Manager

Kathy's Daycare
Corona
02.2005 - 03.2017
  • Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Distributed memos and updates to apprise departments and divisions of corporate objectives and developments.
  • Discussed performance-based objectives with department managers to determine contributory value of office programs.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.

Education

High School Diploma -

Jhon Adams High
Queens, NY
07.2005

Skills

  • Operational improvement
  • Delivery optimization
  • Route adjustment
  • Work delegation
  • Vital signs assessment
  • Patient positioning
  • Documentation accuracy
  • HIPAA compliance
  • Inventory control
  • Patient care standards
  • Effective communication
  • Team collaboration

Languages

English
Professional

Certification

  • BLS /CPR
  • PHLEBOTOMY

Timeline

Nursing Assistant

St catherine of Siena Nursing and Rehabiliation
06.2024 - Current

Nursing Assistant

Brookside Multicare Nursing Center
09.2021 - Current

Dispatcher Office Assistant

Mike's Towing and Recovery
03.2017 - Current

Office Manager

Kathy's Daycare
02.2005 - 03.2017

High School Diploma -

Jhon Adams High

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