Passionate educator dedicated to fostering a creative and positive learning environment. Skilled in adapting art and ESL instruction to diverse student needs while promoting high engagement and achievement. Proficient in classroom management and effective communication with students, parents, and colleagues.
Work History
MIDDLE SCHOOL ART TEACHER
2 Years 6 Months
Hillsborough County Public Schools | Tampa, FL | 12.2021 - 06.2024
Delivered engaging art lessons, enhancing student participation and achievement.
Designed and implemented art instruction according to state standards and district curriculum.
Created a supportive learning environment by encouraging open communication and collaboration among students. promoting respect and rapport among students.
Observes and evaluates student performance and mastery of standards, monitors student assessment data, and maintains student grades and attendance.
Implemented classroom management strategies to effectively address and improve student behavior. through effective classroom management strategies and appropriate disciplinary actions.
Communicates with parents and school personnel regarding student progress and encourages parental involvement.
Takes all responsible precautions to provide for the health and safety of students and to protect equipment, materials, and facilities.
ENGLISH TEACHER
4 Months
London Language Factory Ltd. | Doha, Qatar | 06.2021 - 10.2021
Delivered ELT and ESP language training to Qatari Armed Forces at Al-Udeid Airbase, enhancing communication skills for operational readiness.
Developed and executed effective lesson plans, fostering student engagement and comprehension.
Monitored student attendance daily to assess participation and address any attendance issues promptly.
Graded work and gave appropriate feedback.
ENGLISH LANGUAGE TEACHER
3 Years 11 Months
Ministry of Education | Dubai, UAE | 09.2016 - 08.2020
Planned, prepared and delivered lessons effectively, in class and online.
Challenged students with engaging tasks that promoted active participation.
Improved student speaking by engaging in topics that interested the students.
Evaluated student work and provided constructive feedback to support learning.
Co-led extracurricular activity group that fostered student collaboration and engagement.
Planned, prepared and delivered lessons effectively, in class and online.
Designed challenging tasks to maintain high student engagement and motivation.
Facilitated discussions on relevant topics to develop student speaking skills.
Graded student work and provided constructive feedback to foster improvement.
EFL TEACHER
3 Months
Tutto Lingue | Catania, Sicily | 09.2013 - 12.2013
Planned, prepared, and delivered engaging lessons that fostered student understanding and participation.
Enhanced student speaking skills by incorporating relevant topics that resonated with their interests.
Created challenging tasks that stimulated student interest and promoted active learning.
Graded work and gave appropriate feedback.
Tracked student attendance daily in classroom setting.
ESOL INSTRUCTOR
11 Months
Alfaisal International Academy | Riyadh, KSA | 09.2012 - 08.2013
Facilitated preparation for TOEFL, equipping students with necessary skills for external examination.
Enhanced student speaking skills through interactive role play activities.
Designed challenging tasks that engaged students and maintained high interest levels.
Planned, prepared and delivered lessons effectively.
Graded work and gave appropriate feedback.
Documented student attendance daily.
HR REPRESENTATIVE (CONTRACT)
7 Months
Hays | Tampa, FL | 10.2025 - 05.2026
Facilitated online onboarding for new Bloomin' Brands hires using Workday.
Conducted training for Bloomin' Brands restaurant managers and JVPs on effective onboarding practices for new hires.
Provided telephone customer service to Bloomin' Brands restaurant staff on orientation, payroll, and benefits inquiries.
Leveraged HR tools to enhance support for Bloomin' Brands employees.
CUSTOMER SERVICE INSURANCE - SALES
1 Year 2 Months
USAA | Tampa, FL | 02.2024 - 04.2025
Facilitate the member experience by answering phone calls, emails, and other requests from members.
Applied developing knowledge of personal lines insurance to assist members with quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services.
Identified and understood member needs, providing complete and accurate advice and solutions, including product and service information, while minimizing transfers and call backs through detailed issue diagnosis.
Operated effectively in a contact center environment, navigating multiple systems/programs while maintaining engaging member interactions across multiple channels.
Utilized various tools and resources to provide assistance to members.
Maintain required Property & Casualty licenses and state registrations.
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
LAYOUT ARTIST
3 Years 1 Month
Valpak | Largo, FL | 03.2005 - 04.2008
Executed design layouts post-approval to ensure consistency with client vision.
Collaborated with team members to assemble final layouts, enhancing overall project quality.
Modified designs according to client feedback.
Developed visual designs by integrating various components to align with project goals.
Gathered images and visual styles for design projects.
DATA ENTRY SPECIALIST
1 Year 7 Months
Personnel One | Tampa, FL | 06.2003 - 01.2005
Updated and maintained office policies and procedures to enhance operational efficiency.
Developed and maintained a filing system.
Updated and organized contact lists for effective communication.
Wrote and distributed email, correspondence memos, letters, faxes and forms.
Assisted in preparing regularly scheduled reports to support informed decision-making.
Organized and scheduled appointments.
Planned meetings.
Acted as the point of contact for internal and external clients.
ECONOMIC SELF-SUFFICIENCY SPECIALIST
4 Years 7 Months
DCF | Tampa, FL | 11.1998 - 06.2003
Conducted abbreviated interviews for the purpose of collecting and updating required information on applicants and recipients and their household members for all public assistance programs.
Requested additional information and verification to establish or continue eligibility for public assistance programs, ensuring adherence to Department procedures and timely case processing.
Answered general inquiry and complex eligibility questions related to program requirements, application processing, case status, and benefit information; follows established procedures to escalate complex case corrections to ensure resolution.
Processed a variety of eligibility related work activities including reported changes, data exchange, alerts, ASEC drivers, and case corrections to supplement benefits within designated time frames.
Educated customers on ACCESS Account benefits and features, facilitating account set-up and password resets to enhance user experience.
Unlocked personal identification numbers (PINs) for Electronic Benefit Transfer (EBT) ACCESS cards to resolve customer issues.
Ensured electronic case records are documented thoroughly and properly as required by Department procedures.
Took appropriate corrective action on identified errors through the quality management system, management evaluation reviews, and quality control reviews.
Facilitated customer connections to other agencies and community resources, enhancing access to comprehensive support services.
Oversaw processing of accounts payable and receivable transactions, ensuring accuracy and timely payment to maintain positive vendor relationships.
Executed routine accounting activities including data entry, general ledger maintenance, and preparation of accounting statements and financial reports to support financial accuracy.
Reviewed, coded, and verified transactions to ensure compliance and integrity of financial records.
Reconciled accounts and billing statements.
Completed moderately complex calculations using spreadsheets and other software tools.
Education
CELTA Certificate - Teaching English as a Second Language
Teaching House | Atlanta, GA | 07-2017
Business English - Teaching English As A Second Language
International TEFL And TESOL Training | Hays, KS | 02-2013
English For Young Learners - Teaching English As A Second Language
International TEFL And TESOL Training | Hays, KS | 05-2012
TEFL - Teaching English As A Second Language
International TEFL And TESOL Training | Hays, KS | 04-2012
Bachelor of Arts - Fine Arts
University of North Florida | Jacksonville, FL | 04-1997
Associate of Arts - Art
Hillsborough Community College | Tampa, FL | 06-1992
Skills
Instructional delivery
Artistic design methods
Mixed media strategies
Educational technology integration
Student engagement
Student assessment
Grading accuracy
Progress reporting
Classroom management
Time management
Flexibility in teaching
Creative problem solving
Presentation skills
Certification
2044 Personal Lines Agent 0215 Life Including Variable Annuity & Health
Timeline
HR REPRESENTATIVE (CONTRACT)
Hays
10.2025 - 05.2026Read More
CUSTOMER SERVICE INSURANCE - SALES
USAA
02.2024 - 04.2025Read More
MIDDLE SCHOOL ART TEACHER
Hillsborough County Public Schools
12.2021 - 06.2024Read More
ENGLISH TEACHER
London Language Factory Ltd.
06.2021 - 10.2021Read More
ENGLISH LANGUAGE TEACHER
Ministry of Education
09.2016 - 08.2020Read More
BUSINESS ENGLISH INSTRUCTOR
Caledonian Communications
04.2014 - 04.2016Read More
EFL TEACHER
Tutto Lingue
09.2013 - 12.2013Read More
ESOL INSTRUCTOR
Alfaisal International Academy
09.2012 - 08.2013Read More
LAYOUT ARTIST
Valpak
03.2005 - 04.2008Read More
DATA ENTRY SPECIALIST
Personnel One
06.2003 - 01.2005Read More
ECONOMIC SELF-SUFFICIENCY SPECIALIST
DCF
11.1998 - 06.2003Read More
ACCOUNTING CLERK
Pitney Bowes Management Services
05.1997 - 11.1998Read More
Teaching House
CELTA Certificate from Teaching English as a Second Language
Read More
International TEFL And TESOL Training
Business English from Teaching English As A Second Language
Read More
International TEFL And TESOL Training
English For Young Learners from Teaching English As A Second Language