Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Sacha Masuca

Austin,TX
Sacha Masuca

Summary

Dedicated Analyst known for rapidly and effectively translating historical performance figures into actionable data. Taps into expansive analytical knowledge to derive value from broad-ranging data points. Ready to lead company-wide business intelligence initiatives through deft logistical management and expert hands-on analysis.

Overview

8
years of professional experience

Work History

Cash App

Quality Controller
05.2021 - 10.2022

Job overview

  • Developed quality control standards, methods and procedures to meet compliance requirements for CERT
  • Equipped and organized Cash CERT to comply with company strategy for online and offline quality controls
  • Documented findings and produced monthly/quarterly/annual control reports
  • Developed and implemented quality assurance improvements

Accenture

Senior Business Analyst
02.2020 - 01.2021

Job overview

  • Synthesized business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes
  • Worked with team leads and managing leadership, establishing robust talent pool with focus on people and continuous improvement
  • Managed team performance by implementing measurable metrics to track delivery of supporting requirement of products
  • Implemented escalation procedures to effectively handle time-sensitive issues.

Accenture

Operations Trainer
06.2018 - 02.2020

Job overview

  • Recognized and tapped talented staff to fill key positions and maximize productivity
  • Scheduled and taught in class courses to increase learning opportunities
  • Mentor new hires, resulting in stronger staff development and increased productivity
  • Monitored participant workflow and behaviors throughout training process
  • Quickly adapted training plans for client needs, keeping timeline's, budgets and desires in mind
  • Increased quality by 18%
  • Low performers increased from mid 70% to high 90%

Education

Texas State University

Bachelor of Science from Psychology

University Overview

Skills

  • Quality Assurance and Control
  • Critical Thinking and Technical Mindset
  • Program Implementation
  • Project Management
  • Product Development
  • Analytical Tools
Availability
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Timeline

Quality Controller
Cash App
05.2021 - 10.2022
Senior Business Analyst
Accenture
02.2020 - 01.2021
Operations Trainer
Accenture
06.2018 - 02.2020
Texas State University
Bachelor of Science from Psychology
Sacha Masuca