Sacha Mezynski
San Francisco
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Energetic professional in hospitality management, known for high productivity and efficiency in task completion. Possess specialized skills in customer service, conflict resolution, and time management. Excel at communication, teamwork, and adaptability, ensuring smooth operations and positive guest experiences in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Host
The Rotunda
San Francisco
12.2023 - 04.2025
- Running the front desk at a high volume restaurant.
- Working with the reservation system OpenTable.
- Making sure reservation specific needs were met with our high clientele.
Server
Phonobar and Om Sabor restaurant
San Francisco
09.2023 - 08.2024
- Served a vegan cuisine and cocktail to a high volume nightclub.
- Giving memorable service in a fast paced environment.
- Specialized in helping people with food allergies, detailed food preferences.
Restaurant Manager
Mission Rock Resort
San Francisco
01.2021 - 03.2023
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Motivated staff to perform at peak efficiency and quality.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
Lead Server
Radhaus
San Francisco
01.2019 - 03.2020
- Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Assistant General Manager
Greens Restaurant
San Francisco
02.2014 - 12.2018
- Motivated, trained, and disciplined employees to maximize performance.
- Resolved problems promptly to elevate customer approval.
- Handled cash accurately and prepared deposits.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Interacted well with customers to build connections and nurture relationships.
Education
Nutrition Certification - Food And Nutrition
Living Light Culinary School
Fort Bragg, CA12.2013
Bachelor of Arts - Art History And Visual Culture
San Jose State University
San Jose, CA12.2011
Skills
- Staff Management
- Passion for customer satisfaction
- Conflict resolution techniques
- Point of Sale (POS) system operation
- Food service background
- Staff Scheduling
- Operations management
- Recipes and menu planning
Timeline
Host
The Rotunda
12.2023 - 04.2025
Server
Phonobar and Om Sabor restaurant
09.2023 - 08.2024
Restaurant Manager
Mission Rock Resort
01.2021 - 03.2023
Lead Server
Radhaus
01.2019 - 03.2020
Assistant General Manager
Greens Restaurant
02.2014 - 12.2018
Nutrition Certification - Food And Nutrition
Living Light Culinary School
Bachelor of Arts - Art History And Visual Culture
San Jose State University
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