Summary
Overview
Work History
Education
Skills
MILITARY SERVICE
Timeline
Generic

SACHA WORLEY

Jacksonville,FL

Summary

Versatile professional with 10 years of diverse experience spanning education, logistics, administrative support, and customer service. Demonstrated ability to prepare and deliver effective lesson plans as a paraprofessional and substitute teacher, fostering positive learning environments and maintaining strong parent-teacher communication. Proficient in warehouse operations, optimizing delivery logistics for 250-300 packages daily, and ensuring compliance and efficiency. Skilled in clerical and data entry roles, maintaining accurate records, managing databases, and streamlining office operations. Experienced in medical administration, scheduling appointments, managing communications, and organizing records. Customer-focused with a proven history of providing exceptional service in retail and administrative settings. Career supported by a diverse work history.

Overview

11
11
years of professional experience

Work History

Paraprofessional/Substitute Teacher

ESS Educational Staffing
08.2023 - Current
  • Administering lesson plans in academic subjects using traditional and modern teaching techniques.
  • Executing curriculum and activities within lesson plans, with choosing supporting materials to promote positive learning experiences.
  • Providing interim and adjunct instructional support of children's behavior and academic performance, in accordance with school criteria; Facilitating positive rapport, along with customer service to parents/guardians.

Warehouse Associate (Driver)

Amazon Inc.
11.2021 - 05.2023
  • Efficiently managed logistics for 160+ daily stops, ensuring timely delivery of 250-300 packages.
  • Consistently maintained high driver compliance scores, enhancing road safety and customer satisfaction.
  • Utilized Solera software to monitor driver performance, achieving exceptional operational quality.
  • Optimized delivery routes, significantly improving efficiency and problem-solving capabilities.

Clerical Associate

UF Health Shands Hospital
08.2019 - 10.2021
  • Answered telephones and gave information to callers, took messages, or transferred calls to appropriate individuals.
  • Greeted patients/visitors or callers and handled their inquiries or directed them to the appropriate persons according to their needs.
  • Created, maintained, and entered information into databases.
  • Utilized computers for various applications, such as database management or word processing.
  • Delivered primary contact support for clinical & facility needs of Coronary Care unit’s Nursing Management; Clerical area of responsibility consisted of routing maintenance inquiries and concerns(via calls, emails, intranet server requests, pager telecommunication) - targeting solutions for hospital building functions, which include infection control, fire safety, custodial service, and, hospital utilities (such as electrical, plumbing, HVAC, and structural systems, with related equipment).
  • Maintained information/file management through log books and electronic record keeping, with streamlined communication of work orders and repairs.

Data Entry Clerk

Healthy Schools, LLC
10.2017 - 05.2018
  • Enforced safety and sanitation regulations.
  • Inspected materials, products, or equipment to detect defects or malfunctions.
  • Analyzed health documentation and entries to determine production requirements and outputs.
  • Managed assignments, and production sequences to meet production goals.

Medical Administrative Assistant

Externship, Wallizada, MD Pediatrics
01.2016 - 12.2016
  • Set up and managed paper or electronic filing systems, recorded information, updated paperwork, or maintained documents, such as attendance records, correspondence, or other material.
  • Operated electronic mail systems and coordinated the flow of information, internally or with other organizations.
  • Scheduled and confirmed appointments for clients, customers, or supervisors.
  • Assisted in the management of schedule and event calendars.

Cashier

Walmart Stores Inc.
06.2014 - 11.2015
  • Received payment by cash, check, credit cards, vouchers, or automatic debits.
  • Greeted customers entering establishments.
  • Issued receipts, refunds, credits, or currency change due to customers.
  • Assisted customers by providing information and resolving their complaints.

Education

Associate of Science - Business Administration

Remington College

Medical Administrative Assistant Certification - undefined

Everest University

Skills

  • Communication Skills
  • Conflict Resolution
  • Customer Service
  • Data Entry
  • Health Care Compliance
  • Patient Assessments

MILITARY SERVICE

Veteran | Honorable Discharge

Timeline

Paraprofessional/Substitute Teacher

ESS Educational Staffing
08.2023 - Current

Warehouse Associate (Driver)

Amazon Inc.
11.2021 - 05.2023

Clerical Associate

UF Health Shands Hospital
08.2019 - 10.2021

Data Entry Clerk

Healthy Schools, LLC
10.2017 - 05.2018

Medical Administrative Assistant

Externship, Wallizada, MD Pediatrics
01.2016 - 12.2016

Cashier

Walmart Stores Inc.
06.2014 - 11.2015

Associate of Science - Business Administration

Remington College

Medical Administrative Assistant Certification - undefined

Everest University
SACHA WORLEY