Sacheen Mathis
Longwood
Summary
Accomplished Property Manager with 4+ years of experience overseeing large-scale residential communities. Expertise in property operations, budgeting, compliance, and resident retention. Proven track record of optimizing occupancy rates and revenue growth. Skilled in staff development, vendor management, and financial planning. Collaborates with VP and Regional teams to ensure operational excellence, resident satisfaction, and regulatory compliance.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Property Manager
Pacifica Residential
- Current
- Manage operations for a 144-unit property, ensuring high resident satisfaction and occupancy rates
- Oversee budgeting, forecasting, and financial planning to align with market trends
- Lead hiring, onboarding, and performance management to maintain a high-performing team
- Direct leasing and marketing strategies, optimizing renewals and retention
- Conduct property inspections, ensuring safety and maintenance compliance
- Negotiate vendor contracts and secure competitive bids for capital projects and services
- Develop and execute property-specific strategies to meet occupancy, financial, and operational goals
- Monitor and address resident concerns, ensuring timely resolution
- Ensure adherence to all federal, state, and local regulations, including Fair Housing and safety standards
- Collaborate with maintenance teams to ensure timely response to work orders
Assistant Community Manager
Royal American Management, Inc.
08.2023 - 02.2024
- Managed 215 units in a tax credit community, ensuring compliance with all regulations
- Worked with the compliance department to ensure accurate tax credit documentation
- Assisted in budget administration and financial planning
- Led staff training on leasing techniques, customer service, and operational efficiency
- Supervised rent collection, delinquency management, and compliance
- Coordinated property inspections, overseeing maintenance and move-in readiness
- Worked with VP and Regional teams to improve property performance
- Assisted with marketing campaigns to increase visibility and attract residents
- Analyzed market trends and adjusted leasing strategies
- Processed applications for Orlando Housing and Section 8, ensuring compliance with housing programs
Leasing Consultant
Royal American Management, Inc.
09.2022 - 07.2023
- Managed leasing operations and resident services, ensuring regulatory compliance
- Developed unit pricing strategies, market surveys, and renewal plans
- Processed leases, move-ins, and move-outs for smooth transitions
- Provided customer service, resolving resident inquiries efficiently
- Conducted tours for prospective residents and followed up on leads
- Collaborated with the marketing team to create promotional materials
Dispatch Coordinator
Mears Transportation
05.2022 - 03.2023
- Coordinated transportation schedules to ensure timely service delivery
- Managed communication between drivers, customers, and dispatch teams
- Maintained records and ensured compliance with regulations
- Handled customer inquiries and resolved issues to ensure quality service
Policy Services Representative
Randstad-Sage Sure
08.2021 - 04.2022
- Managed insurance policy processing, reviewing, updating, and verifying customer information
- Provided customer service by answering inquiries, assisting with claims, and resolving concerns
- Collaborated with underwriting to ensure policies met regulatory requirements
Wellness Coordinator
Westgate Resorts
05.2018 - 07.2020
- Managed employee wellness programs, including health initiatives and fitness activities
- Promoted wellness programs with the HR team and encouraged employee participation
- Coordinated wellness events, including seminars, challenges, and health screenings
- Worked with vendors to manage the wellness program budget
- Assisted with the development of workplace health and safety guidelines
Education
Medical Science - Cardiovascular Technology
Central Florida Institute
Orlando, FL01.2013
High School Diploma -
Edgewater High School
Orlando, FL05.1998
Skills
- Property Management
- OneSite
- Proficient in Yardi
- Leasing Activities & Marketing
- Blue Moon
- Staff Leadership & Training
- Completed Gracehill Training
- Performance Management & Team Building
- Fair Housing Regulations
- Budget Administration & Forecasting
- Vendor Management & Contracting
- Tax Credit & LIHTC Compliance
- Section 8
- Resident Services & Satisfaction
- CRM
Certification
Gracehill Fair Housing Compliance Training
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Assistant Community Manager
Royal American Management, Inc.
08.2023 - 02.2024
Leasing Consultant
Royal American Management, Inc.
09.2022 - 07.2023
Dispatch Coordinator
Mears Transportation
05.2022 - 03.2023
Policy Services Representative
Randstad-Sage Sure
08.2021 - 04.2022
Wellness Coordinator
Westgate Resorts
05.2018 - 07.2020
Medical Science - Cardiovascular Technology
Central Florida Institute
High School Diploma -
Edgewater High School
Property Manager
Pacifica Residential
- Current
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