Sachin Kolte

• Working as Program Manager/Business Operations Manager in Acceleration Center - Cloud Marketplace Transformational team to enable software licensing offers on AWS marketplace as an alternate route to market to accelerate Cisco's transformation toward a Cloud enabled SaaS product portfolio
• Developed comprehensive project plans, resulting in successful on-time delivery of multiple programs.
• Defined and Implemented End to End processes
• Improved project efficiency by streamlining communication channels and optimizing resource allocation.
• Reduced program costs through diligent budget management and identifying areas for cost savings.
• Enhanced team collaboration by implementing agile methodologies for better project execution and adaptability.
• Managed cross-functional teams to deliver high-quality products within scope and budget constraints.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
• Defined clear targets and objectives and communicated to other team members.
• Facilitated stakeholder communication, leading to improved alignment between business objectives and program goals.
• Conducted risk assessments to identify potential issues early in the project lifecycle, mitigating potential delays or setbacks.
• Championed continuous improvement initiatives within the organization, driving efficiency gains across all projects.
• Established clear performance metrics for tracking program success, enabling informed decision-making processes throughout each project''s duration.
• Spearheaded change management efforts during organizational transitions, minimizing disruption while maintaining focus on key objectives.
• Increased customer satisfaction rates by implementing robust feedback mechanisms and incorporating client input into future program planning efforts.
• Ensured compliance with industry regulations and organizational policies throughout the program lifecycle, mitigating potential risks or liabilities for the company.
• Delivered engaging presentations to stakeholders at all levels, effectively communicating complex information in a clear and concise manner.
• Engaged with customers, partners and constituent groups to create positive, trusting and professional relationships.
• Tracked and reported program results to customers and stakeholders to facilitate change management activities.
• Leveraged data and analytics to make informed decisions and drive business improvements.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Program Manager for Cisco's Acquisition Integration/Divestiture Program

(May-2019 to Sep-2020) that impacts the Software Licensing and downloads capabilities and services

•Engage with acquired companies to understand their existing business and drive the impact assessment

•Understand which components of existing capabilities that could be implemented / leveraged by acquired company. This included Capability/Support/Operational impact in the SA/SL, Device Provisioning and My Cisco Entitlement business areas

•Program managed activities to drive the solutioning, executions, change management of all activities

•Created and reviewed data migration strategy. Work on separation strategy to transition licensing system and data to Buyer

•Collaboration with IT on solutions, testing, and related data migration scope to bring integration into Cisco tools and processes

•Reduced program costs through diligent budget management and identifying areas for cost savings.

•Analyzed customer license consumption, perform greenfield data validation and ensure data accuracy

•Resolve Customer, sales, partners queries related to Enterprise Agreements true forward license consumption

•Weekly status dashboard for closely tracking the schedule, risks and reporting to all the stakeholders

•Identify process gaps and work on the process improvements

•Maintain document repository

•Perform Business Acceptance Testing for Asset Management Renewal Readiness module.

Program Manager/Scrum Master for Cisco's Webex offers enablement on e-Commerce platform

(May-2012 to Apr-2019), USA

The WebEx Online business generates subscription based recurring revenue by selling WebEx products online through E-Commerce, drives demand / lead generation for low-end SMB market segment with annual revenue of $50 M

•Drive the E2E delivery of new offers, capabilities & processes working with Business, Cross functional teams with Agile releases

•Develop strategies for the implementation of the project and Review with Business, IT and client management teams

•Analyze business processes, data, identify issues and areas of improvement

•Accountable for end-to-end requirement assessments, identifying gaps, risks, socialization with stakeholders and supporting the go live and normalization

•Plan, Review and Monitor the progress of the end-to-end deliverables using the project plan, Rally, JIRA, Kanban dashboard

•Streamline the release processes by working with Business and Enterprise release management team

•Measure the quality of product/service using metrics - Purchases trend (Paid, Free to Paid, Free), System uptime, Response Time, Case trend, P1-P2 outages, Planned/Unplanned system downtime, No of Production Bug Fixes resolved

•Analyze the revenue churn and identify reasons for reduction in customers

•Built and drive the EOL plan for the Legacy Infrastructure and applications

•Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

•Mentored junior staff members, contributing to their professional growth and fostering a positive work environment.

•Evaluated employee performance and conveyed constructive feedback to improve skills.

•Process Improvements :

• Buy flow simplification – Service activation has improved to 24% after simplification
• Reduction in Release window thereby minimize the system downtime by 4 hours
• Remove Demand Base dependency by leveraging Akamai feature - $140K annual savings in licensing cost
• Suspend/Resume/Termination (SRT) process – Enhanced notification to customers before terminating their delinquent account

Project Manager - Cisco's Database Migration

(Apr-2011 to Apr-2012), USA

• Responsibility includes for E2E Data Migration for Global Data Center Program. It includes platform upgrade from HP to UCS and database upgrade to 11g.The project is aligned with Cisco's global data center virtualization strategy in terms of Transformation, Resiliency, Capacity, and Growth Enablement. 50+ applications from GTMS and Q2O area

Project Manager - Cisco Quickwins

(Jan-2008 to Mar-2011), India

• As a PM, was responsible for managing the enhancements and bug fixes for Channels & Distribution and Reporting applications working with multiple cross functional team

Tech Lead/Developer - Java

(Mar-2004 to Dec-2007), India

• Developed and maintained scalable web applications for improved user experience and increased traffic.

• Enhanced application performance by optimizing Java code and implementing efficient algorithms.
• Developed and maintained scalable web applications for improved user experience and increased traffic.
• Collaborated with cross-functional teams to deliver high-quality software solutions on time and within budget.
• Mentored junior developers, fostering a culture of continuous learning and professional growth.
• Conducted thorough code reviews to identify potential issues, ensuring optimal performance across all projects.