Sacia Saunders
Ontario,CA
Summary
Licensed Esthetician and Personable Wax Specialist with 1 year of experience. Successful at individualized care with efficient and modern waxing methods. Adept at providing thorough hair removal for any skin type in a professional yet comfortable setting. Eager to begin and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills in a service-based career.
Overview
3
3
years of professional experience
Work History
Wax Specialist
European Wax Center
06.2023 - Current
- Enhanced client satisfaction by providing high-quality waxing services and maintaining a clean workspace.
- Increased repeat business through excellent customer service and personalized treatment recommendations.
- Educated clients on proper aftercare procedures for optimal results and minimal discomfort.
- Consistently met appointment scheduling requirements, ensuring timely services for all clients.
- Contributed to increased salon revenue by cross-selling additional services and retail products during appointments.
Call Center Representative
Lorna & Associates
11.2022 - 06.2023
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective lead retention rates.
- Met established attendance expectations and team revenue goals to achieve company objectives.
- Educated clients on company systems, form completion and access to services.
- Developed and implemented strategies to increase client retention and collections.
- Represented company professionally in situations, working through challenging phone calls and cultivating positive interactions by remaining calm and poised.
Guest Service Advocate
Target
10.2021 - 11.2022
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction
Education
Licensed - Esthetician
Euphoria Institute of Beauty Arts & Sciences
Las Vegas, NV01.2023
Skills
- Proficiency in Full body and Brazilian Waxing
- Proficiency in Eyebrow Laminations and Tinting
- Product Promotion and Sales
- Superior Attention to Detail
- Client Relationship Building
- Self-Starter
- Adaptability
- Highly Dependable
- Client Retention Strategies
Timeline
Wax Specialist
European Wax Center
06.2023 - Current
Call Center Representative
Lorna & Associates
11.2022 - 06.2023
Guest Service Advocate
Target
10.2021 - 11.2022
Licensed - Esthetician
Euphoria Institute of Beauty Arts & Sciences
Similar Profiles
Kalani WainwrightKalani Wainwright
Lead Wax Specialist / Wax Trainer at European Wax Center KapiolaniLead Wax Specialist / Wax Trainer at European Wax Center Kapiolani
Amari SealsAmari Seals
Front Desk Associate / Customer Support at European Wax CenterFront Desk Associate / Customer Support at European Wax Center
Danielle GallardoDanielle Gallardo
Wax Specialist/ Sales Associate at European Wax CenterWax Specialist/ Sales Associate at European Wax Center
Angelina Trani-RobertsAngelina Trani-Roberts
Wax Specialist at European Wax CenterWax Specialist at European Wax Center
Isi MorenoIsi Moreno
Escuela Secundia 51 at Secretary Of Public EducationEscuela Secundia 51 at Secretary Of Public Education