Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Sackery Sabu

Newtown,PA

Summary

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Creative Clerk with dedication to achieving high level of customer service across various industries. Process-driven with keen attention to detail. Offering proven skills to partner with diverse professionals. Well-qualified administrative professional with remarkable typing skills, data entry expertise and goal-oriented mentality. Proficient in updating daily logs, investigating discrepancies and managing records. Focused on maximizing service and comfortable working with little oversight.

Overview

6
6
years of professional experience

Work History

Clerk

Fine Wine and Spirits
New Hope, PA
07.2020 - Current
  • Processed sales transactions to prevent long customer wait times.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Observed deadlines, enabling timely completion of tasks.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Followed confidentiality rules to preserve data quality and reduce potential information compromise.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Assisted with payment processing and investigating variances in cash amounts.
  • Sorted and distributed business correspondence to correct department or staff member.
  • Contacted customers about changes or updates in accounts and communicated potential problems.
  • Assisted customers by answering questions and providing information about [Product or Service].
  • Copied, scanned and filed documents to maintain office records.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Responded to requests by preparing and sending files and documents.
  • Wrote, recorded and proofread business communications, documents and data.
  • Prepared and issued purchase orders, invoices and statements.

Clerk

Dunkin' Donuts
Newtown Square, PA
03.2019 - 12.2019
  • Processed sales transactions to prevent long customer wait times.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Assisted with payment processing and investigating variances in cash amounts.
  • Contacted customers about changes or updates in accounts and communicated potential problems.
  • Assisted customers by answering questions and providing information about [Product or Service].
  • Prepared and issued purchase orders, invoices and statements.

Education

High School Diploma -

Council Rock High School North
Newtown, PA
06.2018

Some College (No Degree) -

Penn State University
State College, PA

Computer Certification -

Bucks County Community College
Newtown, PA

Skills

  • Customer satisfaction
  • Spreadsheet development
  • Skilled in Word and OS troubleshooting of any device
  • Peer relationships
  • Database management
  • Handling payments
  • Verbal and writing communication
  • Document editing
  • Billing and coding
  • Professional and mature
  • Team collaboration
  • Scanning and copying
  • Advanced MS Office Suite knowledge

Accomplishments

  • Promoted from Clerk to shift leader, in less than 12-months
  • Consistently maintained high customer satisfaction ratings.

Timeline

Clerk

Fine Wine and Spirits
07.2020 - Current

Clerk

Dunkin' Donuts
03.2019 - 12.2019

High School Diploma -

Council Rock High School North

Some College (No Degree) -

Penn State University

Computer Certification -

Bucks County Community College
Sackery Sabu