Proficient in coordinating administrative tasks and optimizing office organization. Demonstrates strong organizational skills that enhance overall office efficiency and support team operations. Proven ability to communicate effectively and multitask to address various administrative requirements.
Overview
11
11
years of professional experience
Work History
Senior Human Resources Technician
City Of San Bernardino
02.2024 - 03.2025
Facilitated effective conflict resolution between employees and managers, promoting open communication and positive working relationships.
Conducted thorough investigations of employee relations issues, such as harassment complaints or policy violations, ensuring appropriate corrective actions were taken.
Supported company growth by efficiently managing high-volume recruitment efforts and selecting top talent.
Reduced time-to-fill metrics by utilizing effective sourcing strategies and maintaining a strong candidate pipeline.
Collaborated with department managers to create detailed job descriptions for open positions, attracting qualified candidates.
Enhanced employee satisfaction by implementing efficient HR processes and addressing concerns promptly.
Streamlined onboarding procedures for new hires, resulting in reduced time to productivity.
Maintained accurate employee records, ensuring compliance with state and federal regulations.
Assisted in developing diversity and inclusion initiatives that fostered a more inclusive work environment for all employees.
Office Assistant
County of SB Department of Behavioral Services
01.2014 - 09.2018
Maintained confidentiality in handling sensitive information while performing administrative tasks.
Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Expedited document processing with accurate data entry and timely filing.
Oversaw and managed on-boarding processes and programs to successfully integrate new, transferred, and promoted employees.
Increased employee retention rates by developing strong candidate relationships and managing expectations throughout the hiring process.
Reduced time-to-fill for open positions by effectively coordinating interviews, reference checks, and onboarding procedures.
Answered phone promptly and directed incoming calls to correct offices.
Assisted with onboarding new clients and securing paperwork completion.
Detective assigned to IRAT with the Federal Bureau of Investigation (FBI) at City of San BernardinoDetective assigned to IRAT with the Federal Bureau of Investigation (FBI) at City of San Bernardino