Sacorya Jiggetts
Durham,NC
Summary
Successful at fostering collaboration and communication between employees, managers and union representatives. Builds consensus and smooth relations for efficient negotiations. Persuasive and diplomatic leader with charming and amiable nature. Organized Administrative Assistant experienced in assisting with daily office needs and managing general administrative activities. Expertise in mathematics and finance-related initiatives. Successful in coordinating and executing meetings, travel, and special events.
Overview
5
5
years of professional experience
Work History
Appeals Coordinator
Durham Family Medicine
Durham, NC
08.2019 - 07.2023
- Identified reasons behind denied claims and worked closely with insurance carriers to promote resolutions.
- Reviewed denied claims for potential resubmission or reconsideration.
- Answered incoming calls from providers seeking assistance with appeals processing.
- Compiled and documented information for appeal cases.
Accounts Payable Clerk
WDD logictics
Durham, NC
05.2019 - 05.2021
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Reconciled vendor statements, investigated and resolved discrepancies.
- Took advantage of discount opportunities by paying vendors within payment terms.
- Performed financial calculations for amounts due, interest charges and balances.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
- Ensured proper authorization for all purchases made by the organization.
Administrative Assistant
Wake Med Hospital
Cary, NC
05.2018 - 08.2020
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Conducted research online using search engines such as Google or Yahoo!
- Responded effectively to sensitive inquiries or complaints.
- Prepared expense reports on behalf of executives in accordance with company policies and procedures.
- Scheduled appointments between clients and customers and internal staff members.
- Processed invoices for payment using accounting software applications.
Office Manager
Chatam Ridge
Chapel Hill, NC
09.2018 - 12.2021
- Managed office budget to handle inventory, postage and vendor services.
- Provided administrative support to management team including preparing reports and presentations.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Organized company events including holiday parties, team building activities .
Scheduling Coordinator/Treatment Coordinator
Day And Night Dental
Durham, NC
01.2021 - 11.2022
- Utilized information-gathering techniques while analyzing and identifying implications to make correct planning and scheduling decisions.
- Scheduled orders to meet production goals and formed action plans to handle time component constraints.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Planned and delegated work to meet project and production goals.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Assigned tasks to team members in accordance with their skillsets and availability.
- Sent out frequent telephone or email reminders of scheduled meetings to participants.
- Conducted regular reviews of existing scheduling policies and procedures to identify areas for improvement.
- Monitored changes in labor needs to ensure compliance with relevant laws and regulations.
- Researched and prepared reports required by management or governmental agencies.
- Interpreted and explained work procedures and policies to brief staff.
- Followed prescribed list of questions and provided appropriate responses to get and give information during scheduling calls.
Education
High School Diploma -
DPLC
Durham06-2013
Associate of Science -
Durham Tech
Durham, NCSkills
- Policy Interpretation
- Legal Knowledge
- Confidentiality
- Effective Communication Abilities
- Problem-Solving Capabilities
- Contract Administration
- Check Processing
- Appointment Scheduling
- Document Control
- Data Entry
- Digital Archiving
- Proposal Writing
- Management Collaboration
- Complaint Handling
- Training Leadership
- Business Correspondence Writing
- Office Administration
- Minute Taking
- Filing
Timeline
Scheduling Coordinator/Treatment Coordinator
Day And Night Dental
01.2021 - 11.2022
Appeals Coordinator
Durham Family Medicine
08.2019 - 07.2023
Accounts Payable Clerk
WDD logictics
05.2019 - 05.2021
Office Manager
Chatam Ridge
09.2018 - 12.2021
Administrative Assistant
Wake Med Hospital
05.2018 - 08.2020
High School Diploma -
DPLC
Associate of Science -
Durham Tech
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