Summary
Overview
Work History
Education
Skills
Timeline
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Sacoya M. Adams

South Ozone Park,USA

Summary

Experienced information technology professional with a talent for analyzing business needs and delivering effective IT solutions. Known for strong collaboration skills, adaptability to changing requirements, and a commitment to achieving impactful results. Proficient in requirements gathering, process improvement, and stakeholder communication. Reliable team player with a proven track record of enhancing system efficiencies and driving project success.

Overview

6
6
years of professional experience

Work History

Senior IT Business Analyst

Marsh McLennan
09.2024 - Current
  • Developed and launched a streamlined project intake process to accelerate project approvals and improve project visibility
  • Monitor 40+ data pipelines use cases, Power BI dashboards, and ServiceNow access requests to ensure operational continuity.
  • Support the PMO of an enterprise-wide CRM transformation by managing the ADO boards, coordinating weekly meetings, and preparing executive biweekly reports.
  • Facilitate strategic team alignment by collaborating with the Director of Business Intelligence and Analytics to organize and execute monthly director-level meetings and promote engagement across the global team.
  • Assist the Director of Business Intelligence and Analytics in planning and facilitating monthly meetings to ensure alignment of team objectives, project progress, and key deliverables.
  • Frontend developer for an internal AI chat bot to enhance reporting and user engagement.

Junior Software Developer

UST Xpanxion
04.2023 - 09.2024
  • Expertise in version control using Git, enhancing team collaboration and code management.
  • Gained experience with cloud platforms (AWS and Google Cloud), understanding cloud-based architecture and services.
  • Utilized JavaScript and Python effectively by applying it to automate tasks and build react applications.
  • Executed backend development using Node.js and Express, delivering dynamic and responsive web applications.
  • Presented complex technical concepts clearly and effectively, facilitating understanding among stakeholders and team members.

Rehabilitation Technician

Northwell Hospital
02.2021 - 04.2023
  • Liaison between patients and therapist, building trusted relationships in a diverse environment.
  • Assisted with patient mobility, safely lifting and transferring patients up to 200 lbs.
  • Organize gym space, equipment storage units and documentations for department meetings.
  • Oversee the hospital’s health and safety protocols (Covid) within the rehabilitation department.
  • Clerical duties such as displaying data using Excel word, replying to emails and phone calls.
  • Train new technicians.

Physical Therapy Technician

Spear Physical Therapy
01.2020 - 03.2020
  • Assisted with treatment techniques such as gait training, mobility exercises, flexibility exercises, balance and range of motion exercises while providing modification suggestions for clients.
  • Assisted Occupational Therapist with treatment for post-op, trauma and elective surgeries involving the hand, wrist, forearm, elbow and shoulder conditions.

Education

Bachelor of Science - Exercise Science

Herbert H. Lehman College
Bronx, NY
05.2020

A.S. - Liberal Arts Math and Science

LaGuardia Community College
Long Island City, NY
05.2017

Skills

  • CSS
  • Git
  • Microsoft Office Suite
  • Google Drive
  • JavaScript React
  • Excel
  • Python
  • Jira
  • Azure DevOps (ADO)
  • PowerBI

Timeline

Senior IT Business Analyst

Marsh McLennan
09.2024 - Current

Junior Software Developer

UST Xpanxion
04.2023 - 09.2024

Rehabilitation Technician

Northwell Hospital
02.2021 - 04.2023

Physical Therapy Technician

Spear Physical Therapy
01.2020 - 03.2020

Bachelor of Science - Exercise Science

Herbert H. Lehman College

A.S. - Liberal Arts Math and Science

LaGuardia Community College

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