Summary
Overview
Work History
Education
Skills
Certification
References
Personal Information
References
Timeline
Generic

Sacoyia Hunter

Morrow,GA

Summary

Organized professional bringing excellent communication skills and proactive nature, with proven history of performing with integrity and efficiency. Committed to optimizing administrative resources to meet business objectives and leveraging strengths to maximize team performance. Offering several years of experience in leadership and administrative support roles.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Administrative Coordinator

Supa Memorial
Morrow, GA
07.2024 - Current
  • Generated status reports for senior management activities critical to meeting project and departmental goals.
  • Compiled data from multiple sources into spreadsheets or databases for analysis.
  • Discussed job performance problems with employees, identifying causes and issues to find solutions.
  • Worked with finance department to file receipts and reimbursements.
  • Delegated work to staff, setting priorities and goals.
  • Maintained office supplies by checking inventory and ordering items.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Processed invoices from vendors in a timely manner according to company policies.
  • Prepared agendas and took notes at meetings to archive proceedings.
  • Composed and edited complex and sensitive correspondence, reports and documents.
  • Coordinated internal meetings, including scheduling, logistics, and catering.

Security Specialist

Prosegur
Atlanta, GA
09.2022 - Current
  • Worked closely with fellow security personnel to remedy and alleviate technology issues.
  • Responded promptly to all reported security incidents by investigating them thoroughly and taking appropriate action where necessary.
  • Reviewed system logs regularly for suspicious activities or anomalies that may indicate an attempted breach.
  • Assisted in developing a comprehensive disaster recovery plan in case of a major breach or attack.
  • Analyzed system risk to identify and implement appropriate security countermeasures.
  • Implemented and managed access control systems to ensure secure entry to facilities.
  • Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.

Front Desk Manager

Hampton Inn By Hilton
Morrow , GA
04.2023 - 07.2024
  • Managed guest check-in and check-out procedures, reservations and payments.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Produced thorough, accurate and timely reports of project activities.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Posted room charges for food, liquor and telephone calls based on individual customer actions.
  • Performed supplementary tasks to ensure team productivity in demanding periods.

Correctional Officer

The GEO Group, Inc.
Lovejoy, GA
06.2022 - 09.2022
  • Inspected cells and conducted random searches of common areas.
  • Guarded facility entrances to screen visitors.
  • Conducted fire, safety and sanitation inspections.
  • Participated in training sessions to stay current on best practices in corrections and emergency response.
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.

Security Professional

Allied Universal
Fairburn, GA
08.2020 - 09.2022
  • Communicated security policies to staff members and performed security training.
  • Supervised property entrances and exits and monitored employee safety.
  • Monitored CCTV systems to ensure safety and security of premises.
  • Gathered data from daily logs and incident reports to locate security weaknesses.
  • Patrolled crowds during events to preserve order and promote security.
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
  • Oversaw the issuance of security badges and access codes to authorized personnel.
  • Developed and enforced security policies and procedures to protect organizational assets.

CSR - Customer Service Representative

Transcom
United States
09.2020 - 06.2022
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Researched required information using available resources.
  • Consulted with customers regarding needs and addressed concerns.
  • Demonstrated excellent verbal communication skills when interacting with customers.
  • Educated customers on special pricing opportunities and company offerings.
  • Processed customer account changes with proprietary software.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.

Activities Assistant

Lake City Nursing and Rehabilitation Center
Morrow, GA
05.2018 - 04.2019
  • Assessed needs and interests of individuals and groups and planned activities accordingly.
  • Met with staff to discuss rules, regulations and work-related problems.
  • Maintained records of all activity participation.
  • Documented individual progress toward meeting treatment goals.
  • Assisted with transportation arrangements for offsite activities when required.
  • Managed daily operations of recreational facilities.
  • Encouraged residents to participate in leisure activities according to their abilities.

Home Health Aide

Rodolofo Health Aide
Forest Park, GA
11.2015 - 10.2016
  • Took initiative to ensure all tasks were completed efficiently within the designated time frame.
  • Provided patients and families with emotional support and instruction..
  • Transported clients to doctor appointments and social events.
  • Maintained confidentiality of patient information at all times as per HIPAA regulations.
  • Delivered high level of assistance with cooking, meal preparation and shopping.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Administered prescribed medications under direction from physician.
  • Provided entertainment and companionship through conversation, reading, and board games.

Education

Clinical Medical Assistant -

Brunswick Job Corp
Brunswick, GA
07.2017

High school diploma -

Charles Drew High
Riverdale, GA
01.2015

Some College (No Degree) - Psychology

Strayer University

Skills

  • Office administration
  • Skilled in Microsoft Office Applications
  • Experienced in Microsoft Word Applications
  • Strong Organizational Abilities
  • Efficient Digital Data Structuring
  • Strategic Planning
  • Prioritization of Tasks
  • IT Technical Support
  • Application Problem-Solving
  • Detail-Oriented Data Management
  • Efficient Data Entry
  • Familiarity with Database Systems
  • Strong Understanding of QuickBooks Functions
  • Fundamental IT Skills
  • Issue Resolution Management
  • Patient Care Coordination
  • Clear Written Communication
  • Accurate Audio Transcription
  • Continuous Patient Observation
  • Customer Service Proficiency
  • Schedule Optimization
  • Clinical Procedure Guidance
  • Patient Vital Signs Assessment
  • Fundamental IT Skills
  • Issue Resolution Management

Certification

  • Electronic Health Records Specialist (EHR), 02/17
  • EKG Technician (CET), 05/17
  • Phlebotomy Technician (CPT), 06/17
  • BLS & First Aid (AHA), 01/17
  • ServSafe Food Handler, Present
  • Certified Clinical Medical Assistant (CCMA), 07/17
  • Bloodborne Pathogens, 11/16

References

  • Porscha Starke, CPP Case Manager, 912-554-1044, Starke.Porscha@jobcorps.org
  • Eunide Benjamin, M.A Instructor, 912-554-1056, Benjamin.Eunide@jobcorps.org
  • Carol Grant, Manager of Career Technical Training, 912-554-1052, Grant.Carol@jobcorps.org

Personal Information

Authorized To Work: US

References

References available upon request.

Timeline

Administrative Coordinator

Supa Memorial
07.2024 - Current

Front Desk Manager

Hampton Inn By Hilton
04.2023 - 07.2024

Security Specialist

Prosegur
09.2022 - Current

Correctional Officer

The GEO Group, Inc.
06.2022 - 09.2022

CSR - Customer Service Representative

Transcom
09.2020 - 06.2022

Security Professional

Allied Universal
08.2020 - 09.2022

Activities Assistant

Lake City Nursing and Rehabilitation Center
05.2018 - 04.2019

Home Health Aide

Rodolofo Health Aide
11.2015 - 10.2016

Clinical Medical Assistant -

Brunswick Job Corp

High school diploma -

Charles Drew High

Some College (No Degree) - Psychology

Strayer University

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Sacoyia Hunter