Sada Baker
Deerfield Beach
Summary
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Overview
16
16
years of professional experience
Work History
Children's Church Volunteer
Church Of God By Faith Ministries
Deerfield Beach
11.2023 - Current
- Organized children's church services and activities for diverse age groups.
- Coordinated events and outreach programs to encourage family participation.
- Collaborated with church staff to plan seasonal events and special services.
- Organized charity and fundraising events to raise money for great cause.
Dining Room Supervisor
The Forum Deer creek
Deerfield Beach
09.2009 - Current
- Supervised daily operations to ensure smooth workflow and productivity.
- Trained staff on safety protocols and operational procedures.
- Managed inventory and coordinated supplies for efficient operations.
- Conducted performance evaluations to support employee development.
- Implemented process improvements for enhanced operational efficiency.
- Collaborated with management to address staffing needs and scheduling.
- Facilitated team meetings to communicate updates and gather feedback.
- Directed and supervised team of 15 employees in daily operations.
Hospital Volunteer
North Broward Hospital
Pompano Beach
01.2009 - 05.2009
- Supported staff by restocking supplies in patient areas.
- Provided information to visitors about hospital services and locations.
- Greeted visitors in a friendly manner, offering directions or other assistance as needed.
- Answered phones, took messages, and directed calls to appropriate staff members.
Education
Associate of Arts - Social Work
Broward College
Fort Lauderdale, FL06-2012
High School Diploma -
Deerfield Beach High School
Deerfield Beach, FL05-2010
Skills
- Team leadership
- Event planning
- Customer service
- Creative thinking
- Email and phone etiquette
- Problem-solving abilities
- Professionalism
- Guests services
Timeline
Children's Church Volunteer
Church Of God By Faith Ministries
11.2023 - Current
Dining Room Supervisor
The Forum Deer creek
09.2009 - Current
Hospital Volunteer
North Broward Hospital
01.2009 - 05.2009
Associate of Arts - Social Work
Broward College
High School Diploma -
Deerfield Beach High School
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