Summary
Overview
Work History
Education
Skills
Timeline
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Sadaah 'Sadie' Iyambo

Arlington,VA

Summary

Experienced Office Manager and administrative professional with 4 years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.Highly motivated employee with a desire to take on new challenges and grow professionally.

Overview

5
5
years of professional experience

Work History

Office Manager

Pryor Orthodontics
Springfield, VA
08.2022 - Current
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Implemented and maintained company protocols to facilitate smooth daily activities.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Monitored payments due from clients and promptly contacted clients with past due payments.

Receptionist Administrator

Sheehy Auto Stores Inc.
Springfield, VA
07.2019 - 05.2022
  • Performed data entry and other administrative tasks to support departments.
  • Handled diverse needs for clients in-person, by phone or through email.
  • Adhered to company policies regarding confidentiality of sensitive information.
  • Managed office cleaning and sanitizing to comply with infection control protocols.
  • Received parcels, routed mail and opened packages for staff.
  • Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
  • Displayed professional standards at reception desk to impress visitors.
  • Answered incoming phone calls, routing to appropriate parties throughout office.
  • Maintained an organized filing system for all employee records in compliance with legal regulations.
  • Created fliers, brochures, and social media posts to communicate brand objectives.

Education

Bachelor of Arts - Communication Concentration in Public Relations

George Mason University
Fairfax, VA
05-2022

Associate of Arts - Communication Studies

Northern Virginia Community College
Annandale, VA
05-2020

Skills

  • Detail Oriented
  • Scheduling and Calendar Management
  • Administrative Support
  • Supply Management
  • Data Entry
  • Microsoft Office Suite 360
  • Canva
  • Organizational Skills
  • Customer Relations
  • Dedicated Team Player

Timeline

Office Manager

Pryor Orthodontics
08.2022 - Current

Receptionist Administrator

Sheehy Auto Stores Inc.
07.2019 - 05.2022

Bachelor of Arts - Communication Concentration in Public Relations

George Mason University

Associate of Arts - Communication Studies

Northern Virginia Community College

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Sadaah 'Sadie' Iyambo