Sadaf Faizi

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• Explained latest promotions, sales incentives and offerings to promote savings and drive sales.
• Answered guest questions and walked through features of wireless devices to resolve confusion about device features.
• Educated guests on policy terms, simplifying technical aspects of service contracts to increase guest comprehension and achieve greater customer satisfaction.
• Educated customers on product and service offerings.

• Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
• Identified and corrected data entry errors to prevent duplication across systems.
• Exceeded quality goals to support team productivity.
• Organized billing and invoice data, prepared accounts receivable and generated revenue reports to support audits.