Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Sadaf Amin

Marietta,GA

Summary

Dynamic Store Manager with a proven track record at Save A Lot Grocery Store, excelling in customer service and inventory management. Enhanced customer satisfaction through effective staff training and proactive problem-solving. Skilled in cash management and operations, fostering a positive shopping experience while maintaining efficient store operations.

Overview

7
7
years of professional experience

Work History

Store Manager

Save A Lot Grocery Store
11.2024 - 03.2025
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.

Cashier Team Lead

Acme Market
04.2022 - 08.2024
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.

Teacher's Assistant

Quala Care Child Center
03.2018 - 12.2020
  • Supported the lead teacher in developing curriculum materials, ensuring alignment with state standards and educational objectives.
  • Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.
  • Collaborated with colleagues to share best practices, resulting in consistent teaching approaches across multiple classrooms.
  • Enhanced students'' critical thinking skills through problem-solving activities and group collaboration exercises.

Education

BBA - Business Management

Saint Paul
Karachi, Pk
04-2014

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Customer service management
  • Store opening and closing
  • Friendly and positive
  • Inventory management
  • Store merchandising
  • Cash management
  • POS systems
  • Goals and performance
  • Operations management
  • Store displays
  • Sales expertise
  • Bank deposit procedures
  • Customer response
  • Bank and safe deposits
  • Advertising and marketing

Languages

English
Full Professional
Urdu
Full Professional
Hindi
Full Professional

Interests

  • Gardening
  • Baking
  • Fundraising Events
  • Outdoor Recreation
  • Watching Movies and TV Shows
  • Pilates
  • Road Trips
  • Gym Workouts
  • Cooking
  • Running
  • Cake Decorating

Timeline

Store Manager

Save A Lot Grocery Store
11.2024 - 03.2025

Cashier Team Lead

Acme Market
04.2022 - 08.2024

Teacher's Assistant

Quala Care Child Center
03.2018 - 12.2020

BBA - Business Management

Saint Paul

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