Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sadaf Nasiri

San Diego,CA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure remote entry-level IT Support position. Ready to help team achieve company goals.

Overview

8
8
years of professional experience

Work History

IT Support - Asset Administrator

PlayStation (YOH/DZX)
02.2023 - Current
  • Enhanced asset tracking by implementing an efficient asset management system.
  • Reduced downtime for equipment repairs through proactive maintenance scheduling and coordination with vendors.
  • Streamlined the procurement process for new assets, ensuring timely delivery and accurate inventory updates.
  • Improved accuracy of asset records by conducting regular audits and reconciling discrepancies in the system.
  • Maintained up-to-date knowledge of industry trends in order to drive continuous improvement initiatives related to asset management practices.
  • Optimized asset utilization by analyzing usage data and identifying opportunities to redistribute underused resources.
  • Developed comprehensive asset lifecycle plans to guide acquisition, maintenance, and disposal decisions, maximizing return on investment.
  • Established standardized processes for asset tagging, tracking, and reporting to maintain consistency across departments.
  • Contributed towards risk management efforts by identifying potential issues related to the ownership or use of company assets, recommending appropriate mitigating actions as needed.
  • Developed and maintained strong relationships with suppliers and vendors, fostering a collaborative environment that enhanced overall effectiveness in managing company assets.

Receptionist

Facebook Headquarters
02.2019 - 09.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Maintained confidentiality of information regarding clients and company.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
  • Scheduled office meetings and client appointments for staff teams.
  • Handled assignments independently with good judgement and critical thinking skills.

Receptionist

Equinix (Receptionist/security)
05.2016 - 05.2018
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Helped maintain office security by monitoring visitor access and issuing badges as needed.
  • Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
  • Increased customer retention rates through exceptional communication skills and problem-solving abilities.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Education

High School Diploma -

James Logan High School
Union City, CA
06.2013

Skills

  • IT Asset Management
  • Technical Support
  • Database Management
  • Configuration Management
  • Hardware Maintenance
  • Time Management
  • Problem Solving
  • Strategic Planning
  • Customer Service
  • Multitasking
  • Troubleshooting
  • Team Building
  • Policy Compliance

Languages

Farsi
Limited Working
Farsi

Timeline

IT Support - Asset Administrator

PlayStation (YOH/DZX)
02.2023 - Current

Receptionist

Facebook Headquarters
02.2019 - 09.2021

Receptionist

Equinix (Receptionist/security)
05.2016 - 05.2018

High School Diploma -

James Logan High School

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Sadaf Nasiri