Sade BECKFORD
The Bronx,NY
Summary
Dedicated and detail-oriented Administrative Assistant with 5+ years of experience supporting executive-level staff in fast-paced corporate environments. Proficient in calendar management, event coordination, travel arrangements, and maintaining confidential information. Skilled in prioritizing tasks, managing multiple projects simultaneously, and efficiently handling administrative duties. Excellent communication and interpersonal skills, with a proven track record of delivering exceptional administrative support to enhance operational efficiency. Adept at utilizing office software and technology to streamline processes and maximize productivity. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
13
13
years of professional experience
Work History
Receptionist Administrator
Iowa Sports Management
The Bronx , NY
09.2024 - Current
- Greeted visitors and customers warmly, offering refreshments as appropriate.
- Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
- Maintained reception area cleanliness and tidiness.
Admin. assistant
Brae Burn Country Club
Purchase , New York
06.2022 - Current
- Answered phones in a [call center] environment, speaking with customers nationwide to help [solve product and service challenges]
- Successfully addressed service problems including [shipping delays, incorrect shipments, and damaged products]
- Schedule meetings and company events
- Coordinated with other departments to solicit necessary information, including [financial presentations and marketing metrics]
- Answer phones, organize visitor information, and direct clients to appropriate [groups]
- Maintained [patient] records while adhering to strict [HIPAA privacy requirements]
USPS
Hartsdale , New York
11.2018 - 06.2022
- Delivered mail promptly and accurately on established routes, ensuring timely delivery to recipients
- Collected outgoing mail and packages from customers and ensured proper postage was applied
- Provided excellent customer service by addressing questions and concerns from customers regarding mail delivery
- Adhered to all safety guidelines and regulations while operating mail trucks and navigating various weather conditions
Extended Stay America
Elmsford , New York
01.2016 - 01.2017
- Greeted guests with a warm and friendly demeanor, providing excellent customer service and assisting with any inquiries or needs
- Answered phone calls, transferred calls to appropriate departments, and took messages as needed
- Checked guests in and out efficiently, ensuring accuracy of reservations and payment information
- Managed reservations and room assignments, making sure to accommodate special requests whenever possible
- Handled cash and credit card transactions in a professional and organized manner, balancing cash drawer at the end of each shift
Rosa Daycare
Bronx , New York
05.2015 - 01.2016
- Communicated regularly with parents to provide updates on their child's development and well-being
- Assisted with meal and snack preparation, as well as feeding and diaper changing
- Maintained a clean and organized classroom environment to promote a healthy and safe setting for children
- Collaborated with lead teachers to create engaging and educational lesson plans
Glenn Island Harbor Club
New Rochelle , New York
06.2011 - 08.2011
- Provided exceptional customer service to guests by greeting them with a warm and friendly attitude
- Efficiently managed seating arrangements and waitlist during peak dining hours to ensure maximum customer satisfaction
- Collaborated with team members to maintain a clean and organized work environment, including bussing and sanitizing tables
- Assisted in special event coordination, such as holiday parties or private dining reservations, to enhance overall guest experience
Education
Business Administration -
The College Of Westchester
White Plains08.2016
Skills
- Computer Savy
- Customer Service
- Deadline-Oriented
- Mail Handling
- Multi-Line Phone Systems
- Social Media Knowledge
- Office Equipment Maintenance
- Reception Management
Timeline
Receptionist Administrator
Iowa Sports Management
09.2024 - Current
Admin. assistant
Brae Burn Country Club
06.2022 - Current
USPS
11.2018 - 06.2022
Extended Stay America
01.2016 - 01.2017
Rosa Daycare
05.2015 - 01.2016
Glenn Island Harbor Club
06.2011 - 08.2011
Business Administration -
The College Of Westchester
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