Sade Bell
Washingtonville,NY
Summary
Proven to enhance customer loyalty and streamline operations, I leveraged problem-solving abilities and a strong work ethic at Medline and CVS Pharmacy. Mastering customer service and efficient organizational skills, I significantly contributed to team objectives and improved satisfaction rates, demonstrating reliability and empathy in high-pressure environments. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Warehouse Worker
Medline
02.2024 - Current
- Consistently lifted materials weighing as much as [Number] pounds.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Catalogues, records, and organizes materials received at the warehouse; Arrange materials for order assembly
- Fulfills worksheets or tickets for customers by reading production schedules, order forms and requisitions
Customer Service Representative
CVS Pharmacy
01.2023 - 08.2023
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Answers phones, computes prescription prices, provides information to customers, keeps records, and orders drugs.
- Operating cash registers, answering customer questions, fulfilling prescription orders, and resolving issues with insurers.
Cashier
Bjs Wholesales Club
09.2020 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Ensure a safe and positive environment for customers and other workers.
- Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals
Education
Associate of Science - Nursing
Orange County Community College
Middletown, NY05.2025
High School Diploma -
Washingtonville Senior High School
Washingtonville, NY06.2022
Skills
- Self-Motivated and Disciplined
- Cleaning and Organizing
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
Timeline
Warehouse Worker
Medline
02.2024 - Current
Customer Service Representative
CVS Pharmacy
01.2023 - 08.2023
Cashier
Bjs Wholesales Club
09.2020 - 07.2022
Associate of Science - Nursing
Orange County Community College
High School Diploma -
Washingtonville Senior High School
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